Bartender

Highgate Hotels•Las Vegas, NV

About The Position

The Bartender is responsible for setting up the bar and mixing drinks for guests and servers. The role maintains bar service and cleanliness, provides quality service and guest satisfaction, and helps control liquor inventory. The Bartender prepares and serves beverages according to hotel standards, follows applicable liquor laws and safety procedures, and supports smooth hotel operations.

Requirements

  • High school diploma or equivalent and/or experience in a hotel or related field preferred.
  • Ability to communicate effectively, verbally and in writing, with employees and guests at all levels.
  • Ability to listen to, understand, and clarify concerns raised by employees and guests.
  • Ability to multitask and prioritize departmental functions to meet deadlines.
  • Ability to understand and apply complex information and data from various sources.
  • Ability to show initiative, including anticipating guest or operational needs.
  • Ability to stand for the entire shift.
  • Ability to exert up to 50 pounds of force occasionally and/or 20 pounds frequently or constantly to lift, carry, push, pull, or otherwise move objects.
  • Flexible schedule; long hours are sometimes required.

Nice To Haves

  • Experience in a hotel or related field.

Responsibilities

  • Maintain a warm, friendly, helpful, and courteous demeanor with guests, managers, and fellow employees.
  • Set up the bar according to hotel standards and serve guests promptly and efficiently.
  • Prepare beverages and cocktails according to the hotel’s mixing and presentation standards.
  • Serve guests’ beverage requirements in a friendly, courteous, and professional manner.
  • Break down the bar after functions and store liquor, supplies, and equipment according to hotel standards.
  • Follow state liquor laws and prescribed procedures for serving liquor safely, including addressing risks involving intoxicated guests.
  • Know hotel services and facilities, and abide by hotel policies and safety rules.
  • Respond to guest problems, complaints, and accidents.
  • Know the locations of fire exits and fire extinguishers and how to operate fire extinguishers.
  • Keep the bar and service areas clean and tidy during service.
  • Ensure overall guest satisfaction.
  • Attend required hotel meetings and trainings, maintain regular attendance, and meet Highgate Hotel standards for appearance, grooming, uniform, and nametag.
  • Support productive and safe hotel operations, identify problem areas, and assist with solutions.
  • Handle problems effectively, anticipate and address guest or operational needs, and maintain confidentiality.
  • Cross-train in other hotel-related areas and perform other duties as requested by management.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term and long-term disability insurance
  • 401(k) retirement plan with employer matching contributions
  • Paid holidays
  • Paid vacation
  • Paid sick leave in accordance with applicable law
  • Employee assistance program
  • Educational opportunities and tuition reimbursement
  • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law
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