Bartender

Omaha's Henry Doorly Zoo and Aquarium•Omaha, NE
•Onsite

About The Position

Omaha’s Henry Doorly Zoo & Aquarium is seeking a Bartender to help set up, operate, maintain, and tear down bars for public and private events held during daytime and evening hours. The role prepares and serves alcoholic and non-alcoholic drinks according to standard recipes, customer requests, Zoo procedures, and state law. Bartenders interact directly with the public and are expected to represent the Zoo with a professional, friendly attitude and provide excellent customer service. This is an ongoing regular part-time position averaging up to 24 hours per week annually, with variable schedules that may change according to operational needs. Work may include weekends, holidays, late evenings, and night programs. The Bartender reports directly to the Assistant Manager. The position pays $16.41 per hour.

Requirements

  • Valid state driver’s license and a good driving history.
  • High school diploma or equivalent.
  • At least 19 years old.
  • Possess an active TIPS training certification at hire or successfully complete the training and obtain certification within 30 days of employment. Training is provided onsite and paid at the regular hourly rate; the Zoo covers the fee for the initial certification attempt.
  • Strong customer-service and interpersonal skills, including the ability to engage with patrons.
  • Ability to multitask and work in a fast-paced environment.
  • Familiarity with mixing techniques such as shaking, stirring, muddling, and layering.
  • Knowledge of drink recipes, spirits, and cocktail preparation techniques.
  • Ability to manage inventory and stock drinks efficiently.
  • Ability to organize, prioritize, memorize information, follow directions, and work well with team members.
  • General knowledge of food and beverage service procedures.
  • Ability to work flexibly amid changing priorities and deal effectively with diverse individuals at all organizational levels.
  • Good judgment and ability to make timely, sound decisions.
  • Basic math skills and experience operating and reading computerized cash registers and tape readouts.
  • Willingness to learn zoo administrative practices and other areas.
  • Ability to work extended or irregular hours, including weekends, holidays, and night programs.
  • Ability to walk or stand frequently for up to eight hours and walk long distances between venues and work areas.
  • Ability to move products between multiple Zoo areas and work indoors and outdoors in various weather conditions, including exotic animal and zoo environments.
  • Ability to sit, kneel, bend, twist, reach above the head, and climb.
  • Ability to lift, push, pull, or move up to 50 pounds and occasionally up to 75 pounds using safe lifting methods.
  • Pass a pre-employment background check and drug test.

Nice To Haves

  • Bartending or similar-role experience.
  • Knowledge of drink garnishing and presentation techniques; helpful but not required.
  • Experience with event operations for groups ranging in size from 1 to 5,000 people.

Responsibilities

  • Follow Omaha’s Henry Doorly Zoo and Aquarium policies and standards.
  • Represent the Zoo positively and respond to guest inquiries with excellent customer service.
  • Obtain event information and liquor inventory details before each event.
  • Obtain and maintain equipment and supplies needed for events.
  • Assist and escort external vendors, guests, and others using a golf cart or other Zoo vehicle as needed.
  • Set up bar arrangements and ensure the bar is ready to serve before the event begins.
  • Maintain cleanliness and organization of the bar area.
  • Follow food-handling and beverage procedures, including proper handling and storage of liquor, garnishes, and mixers.
  • Set up, tear down, and store event equipment and supplies properly.
  • Operate the cash register, collect payments, and make change.
  • Account for drink tickets and submit them to the Event Captain at the end of the event.
  • Monitor underage drinking, over-indulgent drinking, and facility damage.
  • Complete appropriate paperwork.
  • Prepare and serve alcoholic and non-alcoholic mixed drinks using standard recipes or customer requests, including classic cocktails, modern drinks, and house specials.
  • Help with other event duties as needed, including setting up and tearing down tables, chairs, signage, and tents.
  • Communicate comments, ideas, and concerns to management.

Benefits

  • Paid TIPS training at the employee’s regular hourly rate.
  • The Zoo covers the certification fee for the employee’s initial TIPS certification attempt.
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