Bartender

Applebee's (Potomac Family Dining Group)•L'Anse, MI

14d

About The Position

The Bartender is a customer-service-oriented position primarily responsible for providing bar guests with food and beverage service in accordance with Potomac Family Dining Group and Applebee’s brand standards for timeliness, accuracy, and guest service. The role serves food and drinks, prepares alcoholic and non-alcoholic beverages, interacts with guests, processes payments, and maintains the cleanliness and organization of the bar service area. The bartender may occasionally serve guests in a Carside To-Go capacity.

Requirements

Friendly and engaging demeanor.
Must be at least 21 years old.
Prior bar service experience.
Reading, writing, basic math, and verbal communication skills.
Reliable transportation.
Ability to build relationships and work as a team player.
Ability to follow manager instructions and guidance.
Ability to communicate and behave professionally at all times.

Nice To Haves

ServeSafe Alcohol Certification.
Bilingual experience.
High school degree or GED.

Responsibilities

Serve food and drinks to guests courteously and in a timely manner.
Prepare alcoholic and non-alcoholic beverages by mixing ingredients according to Applebee’s standards.
Interact verbally with bar guests to create a friendly and upbeat experience.
Greet guests, answer questions, and make suggestions regarding food and drinks.
Complete assigned opening and closing side work.
Slice fruit and vegetable garnishes for beverages.
Present guest checks, make correct change, and complete necessary credit transactions.
Process employee and manager food orders.
Relay food orders to the kitchen through the computerized point-of-sale register system in a timely and accurate manner.
Manage alcohol service in accordance with state and federal laws and regulations and company and brand policies.
Participate in clearing and resetting the bar area.
Occasionally serve guests in a Carside To-Go capacity.
Maintain a clean and organized work area.
Explain and demonstrate the use of Tabletop Electronic Devices to guests.
Use suggestive selling techniques to drive sales, create a strong customer experience, and develop customer and community relationships that encourage repeat visits.
Participate in Local Store Marketing to drive bar traffic and overall restaurant business.
Remove trash and garbage from the bar service area and take it to the dumpster.