Full Time - Bartender - Ole Red BNA (Nashville Airport)
About The Position
As a Bartender at Ole Red BNA, you will work in a music and entertainment venue, mixing cocktails, pouring drinks, serving food, and providing exceptional guest service. The role calls for a fast, friendly, focused approach and an emphasis on creating memorable guest experiences. The bartender greets and engages guests, prepares drinks according to recipes and established techniques, takes and fulfills food and beverage orders, explains menu items and specials, responds to questions, suggests items to support sales, and communicates allergy alerts. The position also involves stocking and maintaining work areas, addressing guest needs and concerns, sharing information about entertainment and events, and serving alcohol responsibly in accordance with applicable laws, training, and company policies. Additional duties include operating POS terminals and handling and reconciling payments, attending pre-shift meetings, completing opening, running, and closing duties, maintaining clean and sanitary service areas, managing inventory and product rotation, and following company service standards, policies, safety procedures, and brand SOPs. The role is performed in restaurant, bar, and live music environments with large crowds and elevated noise levels.
Requirements
- High school diploma or equivalent.
- Previous bartending experience.
- POS and cash-handling experience.
- Effective interpersonal and verbal communication skills.
- Ability to work as a team player and self-starter.
- Ability to deal with intoxicated guests in a positive and safety-minded manner.
- Ability to work during peak times, including evenings, weekends, and holidays, to support business needs.
- State Alcohol Education Card required upon hire.
- Must meet requirements to receive the required airport SIDA badge, including successful completion of a background check.
Nice To Haves
- High-volume bar experience.
Responsibilities
- Greet guests warmly and engage in friendly conversation to encourage repeat business.
- Prepare and serve drinks using established recipes and techniques; accurately fulfill orders and assist guests.
- Demonstrate knowledge of menus and daily specials, answer questions about food, beverages, and entertainment, suggestively sell, and communicate allergy alerts.
- Set up, stock, and maintain work areas, including restocking ice bins, beverages, kegs, and plasticware.
- Anticipate guest needs, respond to concerns, resolve issues professionally, and comply with company steps of service.
- Communicate daily entertainment and upcoming venue events.
- Serve alcohol responsibly in compliance with local ordinances, alcohol awareness training, and company policies; request proper identification.
- Follow cash-handling procedures, accurately operate POS terminals, securely handle payments, and reconcile financials at the end of the shift.
- Attend pre-shift meetings and perform assigned opening, running, and closing duties.
- Maintain clean and orderly dining and service areas, bus the bar top as needed, and follow required sanitation procedures.
- Perform inventory, product rotation, and date labeling to keep fresh products available.
- Follow corporate policies, safety and security procedures, and brand SOPs; promptly report accidents, facility issues, and unsafe conditions to management.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
