Bartender - Fine Dining

DRG Employer•Indianapolis, IN

About The Position

Bartenders help deliver Eddie Merlot's guest service by using their knowledge of beverage and menu options to prepare and serve drinks for the lounge and dining room according to established recipes and presentation guidelines. They also present and total checks, keep their station clean and orderly, and follow sanitation, food-handling, and liquor regulations. Bartenders work with Servers, Bussers, and other team members to provide outstanding service and hospitality. The role includes welcoming bar guests, taking beverage and food orders, preparing drinks, guiding guests through the menu, answering questions, explaining specials, and recommending and up-selling items. Bartenders maintain and stock the bar, prepare the lounge for guests, complete opening and closing duties, and support dining-room service by mixing drinks for the service bar. They may also take phone orders for takeout, assist with Prime Society service and membership, and work meetings, banquets, or special events. Work days and hours vary with business needs; the position is part-time and may include evenings, weekends, holidays, and, in some circumstances, lunch-time hours.

Requirements

At least two years of experience as a Bartender; fine-dining restaurant experience is preferred.
Must be at least 21 years of age.
Must be able to read and communicate clearly and effectively in English.
Must maintain a clean and professional appearance.
Must hold a state license to serve alcohol and understand state and local liquor regulations.
Extensive knowledge of alcoholic beverages and mixed drinks.
Manual dexterity and ability to multitask.
Professional communication and social skills appropriate for guests.
Self-motivated and able to work calmly and effectively under pressure.
Strong teamwork orientation, good organization, and ability to take direction from others.
Basic math and computer skills.
Able to work a flexible, part-time schedule, including evenings, weekends, and holidays; lunch-time hours may be required during certain seasons, holidays, or special events.

Nice To Haves

High school diploma or GED preferred.
Fine-dining restaurant bartending experience preferred.

Responsibilities

Complete and pass required initial and ongoing training modules for Bartenders and Servers.
Know the weekly work schedule, arrive on time, and meet uniform and professional-appearance standards.
Know beverage and menu options and follow established recipes and presentation guidelines.
Communicate with Managers and Hosts about reservations, guest flow, large parties, and special-event needs.
Keep the bar clean and well-stocked and ensure the Lounge is clean and properly set up for guests.
Complete the opening duties checklist.
Greet guests in the bar and take beverage orders.
Prepare and serve drinks and provide outstanding service to lounge guests.
Guide guests through the menu and ordering process and answer questions.
Follow menu merchandising procedures by listening to guests, explaining specials, suggesting items, and up-selling.
Accurately take and input food orders according to standard procedures.
Serve appetizers and menu items according to procedures.
Follow up with guests to check their satisfaction with beverages and food.
Follow established drink recipes and presentation specifications, including accurate pouring and portion control.
Mix drinks for dining-room guests and place them in the service-bar area.
Follow procedures for presenting checks, receiving payment, and reporting tips.
Thank departing guests and invite them to return.
Clean, stock, and maintain the bar throughout the shift.
Perform side duties, closing duties, and other duties assigned by Managers.
Take guest phone calls for takeout orders.
Assist with Prime Society service and encourage membership.
Communicate guest requests or complaints, out-of-stock items, and improvement ideas to Managers.
Work meetings, banquets, and special events when scheduled.
Support team members with station duties and side work as needed or when available.
Follow Eddie Merlot's policies, procedures, standards, performance expectations, and applicable liquor, food-handling, sanitation, and safety laws and regulations.