Bartender

Applebee's (Potomac Family Dining Group)•Martinsburg, IA

About The Position

The Bartender is primarily responsible for providing bar guests with superior food and beverage service in accordance with Potomac Family Dining Group and Applebee’s brand standards for timeliness, accuracy, and guest service. The role involves preparing and serving alcoholic and non-alcoholic drinks, taking and relaying food orders, processing payments, and maintaining a clean and organized bar area. The bartender also supports sales and guest loyalty through suggestive selling, relationship building, and local store marketing activities. The position may occasionally include serving guests in a Carside To-Go area.

Requirements

  • Friendly and engaging demeanor.
  • At least 21 years of age.
  • Prior bar service experience.
  • Reading, writing, basic math, and verbal communication skills.
  • Reliable transportation.
  • Ability to build relationships and work as a team player.
  • Ability to follow manager instructions and guidance.
  • Ability to communicate and behave professionally at all times.

Nice To Haves

  • ServeSafe Alcohol Certification.
  • Bilingual experience.
  • High school diploma or GED is preferred.

Responsibilities

  • Serve food and drinks to guests courteously and promptly.
  • Mix ingredients to prepare alcoholic and non-alcoholic beverages according to Applebee’s standards.
  • Interact verbally with bar guests to create a friendly and upbeat experience.
  • Greet guests, answer questions, and make suggestions regarding food and drinks.
  • Complete assigned opening and closing side work.
  • Slice fruit and vegetable garnishes for drinks.
  • Present guest checks and make correct change or complete required credit transactions.
  • Process employee and manager food orders.
  • Relay food orders to the kitchen through the point-of-sale computerized register system in a timely and accurate manner.
  • Manage alcohol service in accordance with applicable state and federal laws and regulations and company and brand policies.
  • Participate in clearing and resetting the bar area.
  • Occasionally serve guests in a Carside To-Go area.
  • Maintain a clean and organized work area.
  • Explain and demonstrate use of Tabletop Electronic Devices to guests.
  • Use suggestive selling techniques to drive sales, create a strong guest experience, and develop customer and community relationships that increase guest visits.
  • Participate in Local Store Marketing to drive bar traffic and overall restaurant business.
  • Remove trash and garbage from the bar service area to the dumpster.
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