Bartender

DRIFTWOOD HOSPITALITY MANAGEMENT•Pittsburgh, PA

About The Position

The Bartender serves beverages and/or food to guests in a friendly, courteous, and timely manner to support guest satisfaction. The role also prepares beverages for other servers and acts as cashier for the lounge. Duties include welcoming guests, taking and entering orders, preparing and presenting drinks according to standard recipes and portion controls, maintaining bar setup and inventory, and ensuring the quality and storage of garnishes and perishables. The Bartender handles guest payments and related records, secures cash and beverage supplies, answers the bar phone, and takes room-service orders. The position also includes cleaning tasks, following company, health, safety, security, fire-prevention, and emergency procedures, reporting hazards and incidents, maintaining a neat and well-groomed appearance, assisting other beverage personnel as needed, and performing other related duties as requested by a supervisor or manager.

Requirements

Knowledge of state, federal, and corporate liquor regulations for serving alcoholic beverages to minors and intoxicated guests.
Current Food Handler Card.
Basic knowledge of food and beverage preparation and service of various alcoholic beverages.
Basic mathematical skills to operate a cash register, make change, total guest checks and the bank, prepare cash drops, total other charges, and understand portion sizes.
Basic English writing skills for completing requisitions and vouchers.
Manual dexterity to use a knife for garnishes, handle glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock.
Basic English comprehension and communication skills sufficient to understand customer inquiries and communicate simple instructions.
Ability to comprehend and apply written product-labeling instructions for safe use of products and processes within the hotel.
Ability to remember, recite, and promote menu items.
Ability to operate beverage equipment such as a coffee maker.
Ability to transport up to 30 pounds through a crowded room continuously throughout the shift.
Ability to lift a stated maximum of 30 pounds; the posting phrases this as “Fifty (30) pounds maximum.”
Constant standing and walking; frequent twisting, bending, stooping, reaching, talking, hearing, seeing, and smiling.

Responsibilities

Greet guests courteously and promote and document drink orders.
Mix, garnish, and present drinks using standard ingredient recipes and prudent portion control.
Maintain proper daily bar setup, including requisitioning and stocking beverages, paper products, condiments, and produce based on function projections.
Maintain, cut, and store fresh fruit and vegetable garnishes, juices, and other perishables to ensure product quality.
Receive guest payments, make change, verify charges, record charges, execute vouchers, and balance monies.
Lock up and store beverages, food, and equipment; deposit cash drops and secure the bank.
Answer the bar phone within three rings and take room-service orders courteously and correctly.
Enter orders into the point-of-sale register and create checks for guests and personnel guests, including those served by other beverage servers, to maintain accountability for beverages served.
Perform assigned general cleaning tasks using standard hotel cleaning products and adhere to health standards.
Follow company policies and safety, security, fire-prevention, and emergency procedures; use protective equipment and report unsafe conditions, accidents, injuries, near-misses, and property damage or loss to a supervisor.
Maintain a neat, clean, and well-groomed appearance in accordance with team-member handbook standards.
Assist other beverage personnel when needed.
Perform related duties as requested by a supervisor or manager.