Bartender - Part Time - Bartlesville

Osage Casino•Bartlesville, OK

6d•Onsite

About The Position

Under the general supervision of the Beverage Supervisor, the Bartender maintains the bar area and provides timely, excellent customer service. The role involves preparing, delivering, and refilling drink orders; responding to guest questions and requests; and accurately handling payment transactions. The position also supports bar operations, guest service, regulatory compliance, and departmental procedures.

Requirements

Must be at least 21 years of age.
High school diploma or GED.
Obtain an ABLE liquor license.
Pass a pre-employment drug screening and obtain and maintain an Osage Nation gaming license.
Maintain a valid driver’s license.
Provide documents demonstrating eligibility to work in the United States.
Read, write, speak, and understand English; read company and departmental reports, newsletters, and documents.
Perform basic mathematical computations, including operations with whole numbers, common fractions, and decimals.
Keep company information confidential and perform assigned tasks under frequent supervision while following written and verbal instructions.
Establish and maintain positive relationships with managers, co-workers, guests, and the public; work independently or as part of a team.
Communicate information and suggestions orally and in writing, prepare documents, and complete reports as required.
Use MS Office products at a basic level, including creating, opening, and editing documents.
Exercise reasonable judgment, seek guidance as appropriate, identify problems, and avoid illegal or hazardous situations.
Respond to inquiries or complaints from employees, guests, regulatory agencies, and others.
Travel locally or between properties as needed.
Maintain physical condition and stamina appropriate to assigned duties.
Stand for up to 8 hours per day; sit, walk, stoop, kneel, or crouch as needed.
Use hands to finger, handle, or feel, and use arms to reach and lift above the shoulders.
Have the vision abilities required for the role, including close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.
Have normal auditory ability and good verbal communication.
Lift, push, or pull up to and over 50 pounds.
Applicants must be able to perform all essential job functions with or without reasonable accommodation.

Nice To Haves

Six months of customer service experience is preferred.

Responsibilities

Review company communications and keep informed of company information; communicate concerns, information, and improvement ideas to the supervisor through the chain of command.
Observe and report unsafe behavior by internal and external guests.
Verify customers’ ages by checking identification before alcohol purchases.
Clean glasses, utensils, bar equipment, the bar, and the stock room.
Take beverage orders from serving staff or guests; prepare and serve alcoholic and non-alcoholic drinks according to established recipes and procedures.
Set up, stock, maintain, and break down the work area; identify bar needs and communicate them to the supervisor.
Maintain a complete and clean uniform.
Serve snacks or food items to customers seated at the bar.
Prepare fruit garnishes and arrange bottles and glasses for displays.
Plan, organize, and control cocktail lounge or bar operations.
Collect and manage customer payments accurately.
Communicate with co-workers and follow operating procedures, safety and sanitation regulations, and departmental policies.
Maintain the confidentiality of privileged information and contribute to team efforts and related duties as assigned.
Provide courteous, considerate service to internal and external guests and cooperate respectfully with employees.
Monitor production and service levels by interacting with guests and staff.
Maintain effective working relationships with company staff, regulatory commissions, and other applicable agencies to support compliance.
Perform duties in accordance with company values, Osage Nation objectives, internal policies, applicable laws, and gaming regulations.