Bartender

Atlas Restaurant Group•Lutherville-Timonium, MD

About The Position

At Atlas Restaurant Group, the Bartender greets guests, learns their preferences, answers questions, recommends menu items, and prepares and serves beverages and food. The role includes upselling items, creating recipes, using appropriate equipment and ingredients, and completing basic cleaning duties. There are no supervisory responsibilities. Bartenders prepare alcoholic and non-alcoholic beverages, take and serve guest orders, recommend items, and provide a positive guest experience. They check identification to confirm guests meet the legal drinking age, replenish inventory and supplies, perform cleaning duties, and process cash and card transactions accurately. The position requires customer-service, communication, organization, teamwork, and composure in a fast-paced environment. Work may involve varied shifts, including nights, weekends, and holidays. The role also involves using Toast Point-of-Sale (POS) and Restaurant365 systems, following company directives and applicable government policies and regulations, and meeting the physical demands of restaurant work.

Requirements

One to two previous years of experience as a bartender.
High school diploma or equivalent.
Must be at least 18 years old to serve alcohol and have a valid form of identification.
Ability to work efficiently under pressure in a fast-paced environment.
Strong organizational skills and ability to multitask.
Basic understanding of cleanliness and sanitation standards.
Team-oriented approach.
Excellent communication and customer-service skills, with a polite and attentive demeanor.
Flexibility to work varied shifts, including nights, weekends, and holidays.
Dependability and reliability in fulfilling work obligations.
Attention to detail and understanding of drink-mixing tools and techniques.
Ability to maintain composure and control emotions in difficult situations.
Ability to perform basic arithmetic and calculate discounts and tips; ability to apply fractions, percentages, ratios, and proportions to practical situations.
Ability to understand and carry out written and oral instructions and solve problems in a fast-paced environment.
Ability to read, understand, and follow company directives; ability to answer questions and speak before groups of managers, clients, customers, and the general public at restaurant locations.
Physical ability to regularly stand, walk, reach, handle or manipulate objects, tools or controls, talk, hear, taste, and smell; frequently stoop, kneel, crouch, or crawl; occasionally lift or carry up to 50 pounds, sit, climb stairs, and maintain balance.
Close, distance, and peripheral vision; depth perception and ability to adjust focus; sufficient mobility or agility to respond quickly to fires or other emergencies.
Personal accountability, effective teamwork, professionalism, engagement with employees, ability to give and receive feedback, and emotional awareness; ability to remain calm and work effectively under high-stress conditions.

Nice To Haves

Basic knowledge of English is highly preferred.
Food handler’s certification may be required depending on local regulations.

Responsibilities

Greet and interact with guests, take orders, and serve food and drinks.
Prepare alcoholic and non-alcoholic beverages, including cocktails, classic drinks, and specialty drinks.
Assess guests’ needs and preferences, answer questions, and make recommendations.
Upsell items and help create recipes.
Use appropriate drink-mixing equipment and ingredients.
Check guests’ identification and confirm that they meet the legal drinking age.
Restock and replenish bar inventory and supplies.
Perform daily and weekly cleaning duties and follow cleanliness and sanitation standards.
Handle cash, credit, and debit card transactions; ensure charges are accurate, return correct change, and balance the cash register.
Stay guest-focused and sustain an excellent guest experience.
Learn and use Toast Point-of-Sale (POS) and Restaurant365 systems.
Follow verbal and written company directives and initiatives, and demonstrate knowledge of applicable government policies and regulations.