Bartender

Atlas Restaurant Group•Baltimore, MD

13d•Onsite

About The Position

At Atlas Restaurant Group, the Bartender greets guests, learns their preferences, answers questions, recommends menu items, and prepares and serves beverages and food. The role includes upselling items, creating recipes, using appropriate equipment and ingredients, and performing basic cleaning duties. There are no supervisory responsibilities. Bartenders are expected to remain guest-focused and help sustain an excellent guest experience while working efficiently in a fast-paced restaurant environment.

Requirements

One to two previous years of experience as a bartender.
High school diploma or equivalent.
Must have a valid form of identification and meet the minimum age to serve alcohol, stated as 18.
Ability to work efficiently under pressure in a fast-paced environment.
Strong organizational skills and ability to multitask.
Basic understanding of cleanliness and sanitation standards.
Must be a team player.
Excellent communication and customer service skills, with a polite and attentive demeanor.
Flexibility to work varied shifts, including nights, weekends, and holidays.
Dependability, reliability, responsibility, and ability to fulfill obligations.
Attention to detail and understanding of drink-mixing tools and techniques.
Ability to maintain composure and control emotions in difficult situations.
May require a food handler’s certification, depending on local regulations.
Knowledge of basic arithmetic and ability to calculate discounts and tips and apply fractions, percentages, ratios, and proportions to practical situations.
Ability to learn and use Toast Point-of-Sale (POS) and Restaurant365 systems.
Basic knowledge of English is highly preferred; ability to read, understand, and follow verbal and written company directives and initiatives.
Ability to understand government policies and regulations and effectively answer questions and speak before groups of managers, clients, customers, and the general public at restaurant locations.
Ability to understand and carry out written and oral instructions using common sense, and creatively solve problems in a fast-paced environment.
Ability to follow policies and procedures, report to work as scheduled, accept responsibility, and take initiative to complete work correctly and on time without close supervision.
Ability to develop and maintain effective working relationships, remain professional in challenging situations, recognize when assistance is needed, and work cooperatively.
Ability to give constructive feedback respectfully, recognize and reinforce positives, seek coaching, and receive feedback without becoming defensive.
Emotional awareness and ability to build professional relationships, avoid gossip and unproductive negative conversations, and remain calm and effective under stress.

Nice To Haves

Basic knowledge of English is highly preferred.

Responsibilities

Prepare alcoholic and non-alcoholic beverages for bar and restaurant guests.
Interact with guests, take orders, and serve food and drinks.
Assess guests’ needs and preferences and make recommendations.
Mix ingredients to prepare cocktails, including classic and specialty drinks.
Check guests’ identification and confirm it meets the legal drinking age.
Restock and replenish bar inventory and supplies.
Perform daily and weekly cleaning duties.
Handle cash, credit, and debit card transactions; ensure charges are accurate, return correct change, and balance the cash register.
Upsell items and create recipes.
Use appropriate equipment and ingredients.
Remain guest-focused and sustain an excellent guest experience.