Bartender

Phelan Family Brands•Naples, FL

13d

About The Position

Phelan Family Brands is seeking a skilled and enthusiastic Bartender to prepare and serve alcoholic and non-alcoholic beverages, sell and serve food and beverages, and provide best-in-class service throughout the guest experience. The role includes preparing drinks according to company specifications, serving guests at the bar and bar tables, and helping create a welcoming atmosphere. Bartenders are also responsible for maintaining a clean and smoothly operating bar, handling orders and payments, and helping ensure guests consume alcohol responsibly.

Requirements

Thorough working knowledge of bartending, including bar terminology and common essential drink recipes.
Knowledge of basic bartending practices, including building drinks, suggesting wine, and properly pouring draft beer.
Ability to serve the entire bar and bar tables while meeting or exceeding company standards.
Ability to consistently upsell food and alcohol items.
Ability to use a computer to enter orders on a check.
Ability to interact with guests in a friendly and timely manner.
Ability to accept different payment types and make change.
Ability to check identification and verify guests are at least 21 before serving alcohol.
Neat and clean uniform, well-groomed hair, and good personal hygiene.

Responsibilities

Prepare alcoholic beverages according to company-specified recipes and serve them to guests, including in a service-bar setting.
Sell and serve food and beverages while delivering best-in-class service throughout the guest experience.
Maintain an outgoing and positive personality and interact with guests in a friendly and timely manner.
Demonstrate knowledge of the restaurant’s food and beverage menu, common drink recipes, bar terminology, drink-building, wine suggestions, and draft-beer service.
Serve the bar and bar tables while meeting or exceeding company standards, and consistently upsell food and alcohol items.
Enter orders using a computer, accept different forms of payment, and make change.
Complete side work and maintain the cleanliness and smooth operation of the bar area.
Clear and reset the bar and bar tables quickly.
Check guests’ identification to confirm they are at least 21 before serving alcoholic beverages, and politely refuse service to guests who are underage.
Observe guests’ behavior and the number of drinks served; inform management if a guest may be unsafe to drive.
Treat guests in a way that supports their satisfaction and strive to exceed their expectations.
Report to work in a neat, clean uniform and maintain well-groomed hair and personal hygiene.
Communicate with managers about unhappy guests.
Take and fill to-go orders and check their accuracy when applicable.