Bartender

Applebee's (Potomac Family Dining Group)•Richmond, VA

14d•Onsite

About The Position

This customer-service-oriented position is primarily responsible for providing bar guests with food and beverage service in accordance with Potomac Family Dining Group and Applebee’s brand standards for timeliness, accuracy, and guest service. The bartender prepares and serves alcoholic and non-alcoholic beverages, takes and relays food orders, handles guest payments, and maintains the bar area. The role may occasionally include serving guests in a Carside To-Go area. The position requires guest engagement, suggestive selling, and participation in local store marketing to support bar traffic and restaurant sales. It also involves opening and closing side work, maintaining a clean and organized workspace, and managing alcohol service in accordance with applicable laws and company and brand policies. No supervisory responsibilities are assigned.

Requirements

Friendly and engaging demeanor.
Must be at least 21 years old.
Prior bar service experience.
Reading, writing, basic math, and verbal communication skills.
Reliable transportation.
Ability to build relationships and work as part of a team.
Ability to follow manager instructions and guidance.
Ability to communicate and behave professionally at all times.
Ability to meet the stated physical demands, including standing and moving throughout the shift, lifting, reaching, bending, stooping, and kneeling.
Ability to speak clearly and listen attentively to guests and coworkers.

Nice To Haves

ServeSafe Alcohol Certification.
Bilingual experience.
High school diploma or GED (preferred).

Responsibilities

Serve food and drinks to guests courteously and promptly.
Mix ingredients to prepare alcoholic and non-alcoholic beverages according to Applebee’s standards.
Interact verbally with bar guests to create a friendly and upbeat experience.
Greet guests, answer questions, and make suggestions regarding food and drinks.
Complete assigned opening and closing side work.
Slice fruit and vegetable garnishes for drinks.
Present guest checks, make correct change, and complete necessary credit transactions.
Process employee and manager food orders.
Relay food orders to the kitchen through the point-of-sale computerized register system accurately and promptly.
Manage alcohol service according to state and federal laws and regulations, as well as company and brand policies and procedures.
Participate in clearing and resetting the bar area.
Occasionally serve guests in a Carside To-Go area.
Maintain a clean and organized work area.
Explain and demonstrate the use of Tabletop Electronic Devices to guests.
Drive sales through suggestive selling, create a strong guest experience, and develop customer and community relationships to encourage return visits.
Participate in Local Store Marketing to drive bar traffic and overall restaurant business.
Remove trash and garbage from the bar service area to the dumpster.