Bartender

Dave & Buster's Inc.•Austin, TX

18d

About The Position

The Bartender ensures Guests have an unparalleled experience by providing fast, friendly service and attending to their needs. The role delivers food, drinks, and games in a fun environment while maintaining a warm atmosphere for Guests and Team members. Bartenders follow sanitation and alcohol-awareness procedures, prepare consistent drinks according to bar recipes, and perform accurate cash and credit-card transactions. They take and enter food and drink orders, answer menu questions, deliver food, maintain Guest satisfaction, and complete station, inventory, opening, closing, and side-work duties. They also assist with parties and other Team members and contribute to a cooperative, productive working environment. This position requires working in a noisy, fast-paced environment, potentially around hot and cold temperatures. Team members must be able to move around the facility, stand or walk throughout the shift, and frequently reach, bend, stoop, mop, sweep, and wipe. The role may require lifting and carrying up to 30 pounds, reading and writing handwritten notes, and working days, nights, and/or weekends as required. Restaurant or bar experience is preferred but not required. Applicants must be at least 18 years old and able to read and communicate in English.

Requirements

Must be at least 18 years of age.
Must be able to read and communicate in English.
Must be friendly and able to smile frequently.
Must communicate effectively with Guests to generate enthusiasm about the D&B experience.
Must meet the physical demands of the role, including lifting and carrying up to 30 pounds; moving about the facility; standing or walking for the full shift; and frequently reaching, bending, stooping, mopping, sweeping, and wiping.
Must be able to work in a noisy, fast-paced environment with distracting conditions and in hot and cold environments, including freezers and areas around cooking equipment.
Must be able to read and write handwritten notes.
Must work days, nights, and/or weekends as required.
Must comply with dress-code requirements and maintain a neat, clean, and professional appearance.

Nice To Haves

Restaurant and/or bar experience is preferred, but not required.

Responsibilities

Provide fast, friendly service and attend to Guests’ needs.
Deliver a fun Guest experience through food, drinks, and games, and help create a warm atmosphere for Guests and Team members.
Keep the immediate supervisor informed of problems or unusual matters and take corrective action or suggest alternatives when needed.
Follow company sanitation procedures and alcohol-awareness procedures, including addressing intoxicated Guests appropriately.
Maintain a personal bank and accurately process financial transactions, including credit-card payments and change.
Follow bar recipes to ensure consistent products, control costs, and maximize Guest satisfaction.
Keep the station clean and set up and take down station tables appropriately.
Greet newly seated Guests, take food and drink orders, and answer questions about menu items and preparation.
Enter orders into Micros quickly and accurately, using appropriate modifications and charges.
Manage sales on personal Micros keys and complete station side work at the beginning and end of shifts.
Operate Micros, make changes, conduct credit-card transactions, and account for monies at the end of each shift.
Ensure food is properly garnished and deliver trays to designated bar areas and other restaurant sections as needed.
Work efficiently according to the “Full hands in, Full hands out” philosophy.
Participate in incentives and contests to drive sales and promote the brand.
Complete bar inventories and daily requisition sheets as requested and required.
Complete opening and closing duties in a timely manner.
Assist with party setup and breakdown and help other Team members as needed.
Bus and reset tables as needed.
Check back after food delivery, maintain drink levels, remove clutter, pre-bus, and respond promptly to Guest needs.
Maintain favorable working relationships with Team members to support a cooperative and harmonious workplace.
Listen to Guests’ orders and needs and communicate with Guests and Team members, including through the Micros system.