Bartender

Applebee's (Potomac Family Dining Group)•Ashland, VA

14d

About The Position

The Bartender is primarily responsible for providing bar guests with superior food and beverage service in accordance with Potomac Family Dining Group and Applebee’s brand standards for timeliness, accuracy, and guest service. The role involves preparing and serving alcoholic and non-alcoholic beverages, interacting with guests, processing orders and payments, and maintaining the bar area. The bartender may occasionally serve guests in a Carside To-Go area and participates in local store marketing to help drive bar traffic and restaurant sales.

Requirements

Must be at least 21 years old.
Prior bar service experience.
Reading, writing, basic math, and verbal communication skills.
Reliable transportation.
Friendly and engaging demeanor.
Ability to build relationships and work as part of a team.
Ability to follow manager instructions and guidance.
Ability to communicate and behave professionally at all times.
Ability to wipe down tables, table legs, and booth seats and pick up floor debris.
Ability to transport plates, glasses, and baskets between the service bar and kitchen more than 30 times per work period.
Mobility throughout the work period.
Ability to transport glass racks and cases weighing up to 25 pounds up to 15 times per work period.
Ability to stand and exert fast-paced mobility for periods of up to four hours.
Good sense of balance and ability to reach, bend, stoop, kneel, and frequently lift up to 50 pounds.
Ability to immerse hands in water frequently throughout a work period.
Ability to speak clearly and listen attentively to guests and coworkers.

Nice To Haves

ServeSafe Alcohol Certification.
Bilingual experience.
High school degree or GED.

Responsibilities

Serve food and drinks to guests courteously and in a timely manner.
Prepare alcoholic and non-alcoholic beverages by mixing ingredients according to Applebee’s standards.
Interact verbally with bar guests to create a friendly and upbeat experience.
Greet guests, answer questions, and make suggestions regarding food and drinks.
Complete assigned opening and closing side work.
Slice fruit and vegetable garnishes for drinks.
Present guest checks, make correct change, and complete necessary credit transactions.
Process employee and manager food orders.
Relay food orders to the kitchen through the computerized point-of-sale register system accurately and promptly.
Manage alcohol service in accordance with applicable state and federal laws and regulations, company policies, and brand standards.
Participate in clearing and resetting the bar area.
Occasionally serve guests in a Carside To-Go area.
Maintain a clean and organized work area.
Explain and demonstrate the use of Tabletop Electronic Devices to guests.
Use suggestive selling techniques to drive sales, create a positive guest experience, and develop customer and community relationships that increase guest visits.
Participate in Local Store Marketing to drive bar traffic and overall restaurant business.
Remove trash and garbage from the bar service area and take it to the dumpster.