Bartender ("Cantinero/a")
About The Position
The Bartender provides friendly, courteous, efficient, and high-quality food and beverage service to guests. The role prepares and serves alcoholic and non-alcoholic beverages, takes food and beverage orders at the bar, describes menu items, and supports the service team. It also includes inventory and supply responsibilities, cleaning and maintaining the bar and equipment, processing payments, and following customer-service, cash-handling, safety, and security procedures. The position may also assist with guest inquiries, report maintenance or safety concerns, participate in outlet deep cleaning, and perform other duties assigned by supervisors. Staff may work varying schedules based on hotel business needs and must attend scheduled training sessions and meetings.
Requirements
- High school diploma or equivalent education.
- One to three years of high-volume bar experience.
- Must be at least 21 years of age to serve alcohol.
- Safe Server Alcohol and Food Handlers certification required.
- California RBS Certification required.
- Ability to speak, read, write, and understand the primary language used in the workplace.
- Good verbal and written communication skills, leadership capability, customer-relations skills, attention to detail, and organizational skills.
- Basic computer and computational skills; knowledge of the basic functions of Windows OS, MS Office, PMS, and POS.
- Ability to work independently and knowledge of table and bar service, spirits, beer, wine, and flavor profiles.
- Ability to handle customer concerns with patience, tact, and diplomacy and collect accurate information to resolve conflicts.
- Ability to perform essential functions with or without reasonable accommodation.
- Ability to work varying schedules based on hotel business needs.
Responsibilities
- Prepare alcoholic and non-alcoholic beverages for guests and servers.
- Take beverage and food orders at the bar and describe menu items and suggest products to customers.
- Restock and replenish bar inventory and supplies; provide opening and closing inventories of spirits.
- Safely store and secure liquor, beer, and wine products.
- Assist with recipe batching, ice molding, liquor infusions, and preparing garnishes.
- Keep taps, coolers, blenders, coffee makers, and other appliances clean and in working order.
- Verify customers’ identification and ensure they meet the legal drinking age; do not serve minors or intoxicated persons.
- Act as a cashier for servers when necessary and operate the cash register, process cash and credit-card payments, and provide accurate change in accordance with company policies.
- Maintain the cleanliness of the bar by disposing of waste, clearing and cleaning glassware, and wiping down bar and preparation areas.
- Assist servers, other bartenders, and barbacks as needed, and participate in deep cleaning of the outlet.
- Assist guests professionally and courteously and provide high-quality customer service.
- Assist with guest inquiries; follow company safety and security policies; report maintenance problems, safety hazards, accidents, or injuries.
- Perform other reasonable duties as requested by direct or indirect supervisors.
- Maintain a neat, clean, and well-groomed appearance in accordance with company and property standards.
- Attend scheduled training sessions and meetings and maintain regular attendance.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
