Bartender

Applebee's (Potomac Family Dining Group)•La Plata, MD

14d

About The Position

The Bartender is primarily responsible for providing bar guests with superior food and beverage service in accordance with Potomac Family Dining Group and Applebee’s brand standards for timeliness, accuracy, and guest service. The role involves preparing and serving alcoholic and non-alcoholic beverages, interacting with guests, processing orders and payments, and maintaining the bar service area. The position may occasionally include serving guests in a Carside To-Go capacity. The Bartender follows applicable alcohol-service laws and company policies, supports bar traffic and restaurant sales through suggestive selling and local store marketing, and works with the kitchen and restaurant team to provide a positive guest experience. This role has no supervisory responsibility.

Requirements

Friendly and engaging demeanor.
Must be at least 21 years old.
Prior bar service experience.
Reading, writing, basic math, and verbal communication skills.
Reliable transportation.
Ability to build relationships and work as a team player.
Ability to follow manager instructions and guidance.
Ability to communicate and behave professionally at all times.
Ability to wipe down tables, table legs, and booth seats, and pick up floor debris in the bar area.
Transport plates, glasses, and baskets between the service bar and kitchen more than 30 times per work period.
Mobility throughout the work period.
Transport glass racks and cases weighing up to 25 pounds up to 15 times per work period.
Ability to stand and exert fast-paced mobility for periods of up to four hours.
Good sense of balance; ability to reach, bend, stoop, kneel, and frequently lift up to 50 pounds.
Frequent immersion of hands in water every five minutes throughout a work period.
Ability to speak clearly and listen attentively to guests and coworkers.

Nice To Haves

ServeSafe Alcohol Certification.
Bi-lingual experience.
High school degree or GED preferred.

Responsibilities

Serve food and drinks to guests courteously and in a timely manner.
Prepare alcoholic and non-alcoholic beverages by mixing ingredients according to Applebee’s standards.
Interact with bar guests in a friendly and upbeat manner; greet guests, answer questions, and make suggestions about food and drinks.
Complete assigned opening and closing side work.
Slice fruit and vegetable garnishes for beverages.
Present guest checks, make correct change, and complete necessary credit transactions.
Process employee and manager food orders.
Relay food orders to the kitchen through the computerized point-of-sale register system accurately and promptly.
Manage alcohol service according to applicable state and federal laws and regulations, and company and brand policies.
Participate in clearing and resetting the bar area.
Occasionally serve guests in a Carside To-Go capacity.
Maintain a clean and organized work area.
Explain and demonstrate how to use Tabletop Electronic Devices to guests.
Drive sales through suggestive selling, create a positive guest experience, build customer and community relationships, and encourage repeat visits.
Participate in Local Store Marketing to drive bar traffic and overall restaurant business.
Remove trash and garbage from the bar service area to the dumpster.