Bartender PM - Kyndred Hearth

Omni Hotels & Spas•Eagan, MN
•Onsite

About The Position

Omni Viking Lakes Hotel is seeking a Bartender for Kyndred Hearth. The role provides drink orders to guests, servers, and managers while delivering prompt and courteous service in accordance with Omni standards. The bartender prepares beverages to brand standards, supports guest needs throughout their visit, processes orders and payments, and helps maintain the restaurant and bar’s cleanliness, inventory, and service consistency. The role includes opening and closing duties, training and meetings, and adherence to liquor liability laws, company procedures, and tip-reporting guidelines.

Requirements

  • Must be at least 18 years old.
  • Two years of bartending experience.
  • Previous bartending and guest-service experience.
  • Current TIPS, ServSafe, or equivalent alcohol training, and must maintain it.
  • Ability to communicate effectively.
  • Excellent interpersonal skills, teamwork orientation, and a positive attitude.
  • Willingness to work a flexible schedule, including weekends, holidays, and evenings.
  • Agreement to and adherence to compensation acknowledgment and tip-reporting guidelines.
  • Ability to work in a fast-paced environment and multitask.
  • Ability to stand and walk for an extended period or an entire shift.
  • Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.

Nice To Haves

  • Upscale hotel or resort experience is strongly preferred.
  • MICROS experience preferred.

Responsibilities

  • Prepare drinks according to brand standards and maintain consistency in cocktail recipes and presentation.
  • Maintain familiarity with menus and beverage offerings, including wine service.
  • Follow the employee and bartender manuals and applicable sanitation protocols.
  • Pour measured drinks and prepare drinks for servers only when rung in on MICROS.
  • Greet guests pleasantly, attend to their needs, and provide prompt, courteous service.
  • Follow liquor liability laws and communicate meal requirements, allergies, dietary needs, and special requests to the culinary team.
  • Notify a manager promptly about guest suggestions, complaints, issues, or product discrepancies.
  • Maintain cleanliness of the restaurant and bar area.
  • Enter orders in MICROS, present accurate checks, and process payments.
  • Complete opening and closing side work.
  • Remain familiar with property amenities and other restaurants.
  • Check product dates and use FIFO storage methods.
  • Monitor inventory, place and receive daily warehouse orders, and maintain proper product par levels.
  • Attend department meetings and required company training.
  • Perform other duties as assigned by management.

Benefits

  • Medical, dental, vision, and other healthcare benefits
  • Paid maternity leave
  • 401(k)
  • Paid time off accrual
  • Discounts at the spa and restaurants
  • Discounted rates at other Omni properties
  • Corporate discounts
  • Continued education opportunities
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