Bartender - PM Shifts
About The Position
The Lounge Bartender helps ensure guest satisfaction by preparing and serving drinks, engaging with customers, and contributing to an enjoyable atmosphere. The role involves drink preparation and recommendations, personalized customer service, attractive drink presentation, bar setup and upkeep, cash handling, inventory support, compliance with alcohol laws, and collaboration with other hotel staff. Physical work is a primary part of many hotel and resort jobs. Work may take place in an interior hotel environment with equipment and machines, with exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises. Hazards or physical risks require basic safety precautions and applicable protective equipment.
Requirements
- Previous bartender or hospitality industry experience is preferred.
- Strong knowledge of mixology, cocktail recipes, and beverage presentation.
- Excellent customer service and interpersonal skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Good communication and active listening skills.
- Basic math skills for cash handling and order processing.
- Familiarity with relevant health and safety regulations.
- Willingness to work flexible hours, including evenings, weekends, and holidays.
- Ability to stand and walk for extended periods and to climb, bend, reach, pull, push, kneel, and lift up to 50 lbs.
- Follow basic safety precautions and use applicable protective equipment.
Nice To Haves
- Previous experience as a bartender or in the hospitality industry.
Responsibilities
- Prepare and serve alcoholic and non-alcoholic beverages, following established recipes and standards.
- Know drink ingredients, flavor profiles, and presentation, and recommend beverages based on customer preferences.
- Take drink orders and interact with customers in a friendly, professional manner to provide a personalized experience.
- Present drinks attractively using appropriate garnishes and glassware.
- Set up the bar and keep it supplied, clean, and organized throughout the shift.
- Process payments, manage tabs, handle cash and credit card transactions, maintain an organized register, and provide accurate change.
- Engage guests, offer recommendations, and help create a lively and welcoming atmosphere.
- Monitor beverage inventory, restock supplies, report shortages, and assist with inventory counts and ordering.
- Follow laws and regulations concerning alcohol sales and consumption, verify customer age, and refuse service to underage or intoxicated individuals.
- Collaborate with servers, kitchen staff, and management to support seamless service and guest satisfaction.
Benefits
- Health, dental, and vision insurance (benefits for full-time employees may include these; benefits vary by location).
- Disability insurance.
- Supplemental life insurance.
- Identity theft protection.
- Flexible spending accounts.
- 401(k) retirement plan with company match.
- Paid time off, vacation, and holidays.
- Employee assistance program.
- Hotel discounts at properties in the TPG portfolio.
- Part-time benefits are also available; benefits vary by location.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
