Bartender

Applebee's (Potomac Family Dining Group)•Cresaptown, MD

14d

About The Position

The Bartender is primarily responsible for providing bar guests with superior food and beverage service in accordance with Potomac Family Dining Group and Applebee’s brand standards for timeliness, accuracy, and guest service. The position includes preparing and serving alcoholic and non-alcoholic beverages, assisting guests with menu choices, processing orders and payments, and maintaining the bar’s cleanliness and organization. The bartender may occasionally serve guests in a Carside To-Go area.

Requirements

Be at least 21 years old.
Have prior bar service experience.
Have reading, writing, basic math, and verbal communication skills.
Have reliable transportation.
Be able to build relationships and work as a team player.
Be able to follow manager instructions and guidance.
Communicate and behave professionally at all times.

Nice To Haves

ServeSafe Alcohol Certification.
Bilingual experience.
High school degree or GED.

Responsibilities

Serve food and drinks to guests courteously and in a timely manner.
Prepare alcoholic and non-alcoholic beverages by mixing ingredients according to Applebee’s standards.
Interact verbally with bar guests to create a friendly and upbeat experience.
Greet guests, answer questions, and make suggestions about food, drinks, and other offerings.
Complete assigned opening and closing side work.
Slice fruit and vegetable garnishes for beverages.
Present guest checks, make correct change, and complete necessary credit transactions.
Process employee and manager food orders.
Relay food orders to the kitchen using the point-of-sale computerized register system accurately and promptly.
Manage alcohol service in accordance with applicable state and federal laws and regulations, as well as company and brand policies.
Participate in clearing and resetting the bar area.
Occasionally serve guests in a Carside To-Go area.
Maintain a clean and organized work area.
Explain and demonstrate the use of Tabletop Electronic Devices to guests.
Use suggestive selling techniques to drive sales, create a positive customer experience, and develop customer and community relationships that encourage guest visits.
Participate in Local Store Marketing to drive bar traffic and overall restaurant business.
Remove trash and garbage from the bar service area and take it to the dumpster.