Bartender

Applebee's (Potomac Family Dining Group)•Alexandria, VA

14d•Onsite

About The Position

The Bartender is primarily responsible for providing bar guests with superior food and beverage service in accordance with Potomac Family Dining Group and Applebee’s brand standards for timeliness, accuracy, and guest service. The role involves serving food and drinks, preparing alcoholic and non-alcoholic beverages, interacting with guests, processing orders and payments, and maintaining the cleanliness and organization of the bar. The bartender may occasionally serve guests in a Carside To-Go role and participates in local store marketing to help drive bar traffic and restaurant sales. The position requires prior bar service experience, a friendly and professional demeanor, and the ability to communicate effectively and work as part of a team. It involves frequent movement, standing, lifting, and handling dishes and bar equipment in a fast-paced environment that may include wet floors, loud noise, and outdoor conditions. Travel is less than 5%.

Requirements

Must be 21 years of age or older.
Prior bar service experience.
Friendly and engaging demeanor.
Reading, writing, basic math, and verbal communication skills.
Reliable transportation.
Ability to build relationships and work as a team player.
Ability to follow manager instructions and guidance.
Ability to communicate and behave professionally at all times.
Physical ability to clean bar surfaces and booth seats, pick up floor debris, and transport plates, glasses, and baskets between the service bar and kitchen more than 30 times per shift.
Physical ability to transport glass racks and cases weighing up to 25 pounds up to 15 times per shift.
Ability to stand and maintain fast-paced mobility for periods of up to four hours.
Good sense of balance and ability to reach, bend, stoop, kneel, and frequently lift up to 50 pounds.
Ability to immerse hands in water frequently, approximately every five minutes throughout a shift.
Ability to speak clearly and listen attentively to guests and coworkers.

Nice To Haves

ServeSafe Alcohol Certification.
Bilingual experience.
High school degree or GED preferred.

Responsibilities

Serve food and drinks to guests courteously and promptly.
Prepare alcoholic and non-alcoholic beverages by mixing ingredients according to Applebee’s standards.
Interact verbally with bar guests and create a friendly, upbeat experience.
Greet guests, answer questions, and make suggestions about food, drinks, and other offerings.
Complete assigned opening and closing side work.
Slice fruit and vegetable garnishes for beverages.
Present guest checks, make correct change, and complete necessary credit transactions.
Process employee and manager food orders.
Relay food orders to the kitchen through the point-of-sale computerized register system accurately and promptly.
Manage alcohol service in accordance with applicable state and federal laws and regulations and company and brand policies.
Help clear and reset the bar area.
Occasionally serve guests in a Carside To-Go role.
Maintain a clean and organized work area.
Explain and demonstrate the use of Tabletop Electronic Devices to guests.
Use suggestive selling techniques to drive sales, create a positive guest experience, and build customer and community relationships that encourage repeat visits.
Participate in local store marketing to drive bar traffic and overall restaurant business.
Remove trash and garbage from the bar service area and take it to the dumpster.