Bartender

Applebee's (Potomac Family Dining Group)•Fredericksburg, TX

About The Position

This customer-service-oriented position is primarily responsible for providing bar guests with superior food and beverage service in accordance with Potomac Family Dining Group and Applebee’s brand standards for timeliness, accuracy, and guest service. The bartender serves food and drinks, prepares alcoholic and non-alcoholic beverages, interacts with guests, processes payments, and maintains the bar area. The role may occasionally include serving guests in Carside To-Go.

Requirements

  • Friendly and engaging demeanor.
  • Must be at least 21 years old.
  • Prior bar service experience.
  • Reading, writing, basic math, and verbal communication skills.
  • Reliable transportation.
  • Ability to build relationships and work as part of a team.
  • Ability to follow manager instructions and guidance.
  • Ability to communicate and behave professionally at all times.
  • Ability to perform the physical demands described, including standing, moving, reaching, bending, stooping, kneeling, lifting, and carrying items.

Nice To Haves

  • ServeSafe Alcohol Certification.
  • Bilingual experience.
  • High school degree or GED.

Responsibilities

  • Serve food and drinks to guests courteously and in a timely manner.
  • Mix ingredients to prepare alcoholic and non-alcoholic beverages according to Applebee’s standards.
  • Interact verbally with bar guests to create a friendly and upbeat experience.
  • Greet guests, answer questions, and make suggestions regarding food and drinks.
  • Complete assigned opening and closing side work.
  • Slice fruit and vegetable garnishes for beverages.
  • Present guest checks, make correct change, and complete necessary credit transactions.
  • Process employee and manager food orders.
  • Relay food orders to the kitchen through the point-of-sale computerized register system accurately and promptly.
  • Manage alcohol service in accordance with applicable state and federal laws and regulations, as well as company and brand policies.
  • Participate in clearing and resetting the bar area.
  • Occasionally serve guests in Carside To-Go.
  • Maintain a clean and organized work area.
  • Explain and demonstrate the use of Tabletop Electronic Devices to guests.
  • Use suggestive selling to drive sales, create a strong customer experience, and build customer and community relationships that encourage guest visits.
  • Participate in Local Store Marketing to drive bar traffic and overall restaurant business.
  • Remove trash and garbage from the bar service area and take it to the dumpster.
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