Bartender

Applebee's (Potomac Family Dining Group)•Colonial Heights, VA

14d•Onsite

About The Position

The Bartender is primarily responsible for providing bar guests with superior food and beverage service in accordance with Potomac Family Dining Group and Applebee’s brand standards for timeliness, accuracy, and guest service. The role involves preparing and serving alcoholic and non-alcoholic beverages, taking and relaying food orders, processing payments, and maintaining the bar service area. The bartender may occasionally serve guests in a Carside To-Go area and participates in local store marketing to help drive bar traffic and restaurant sales. The position requires a friendly, engaging, and professional approach, the ability to build relationships with guests and coworkers, and the ability to follow manager instructions. Work takes place in a fast-paced environment that may include wet floors, loud noises, and outdoor conditions. Travel is less than 5%.

Requirements

At least 21 years old.
Prior bar service experience.
Friendly and engaging demeanor.
Reading, writing, basic math, and verbal communication skills.
Reliable transportation.
Ability to build relationships and work as part of a team.
Ability to follow manager instructions and guidance.
Ability to communicate and behave professionally at all times.
Ability to meet the described physical demands, including standing, frequent mobility, lifting, and transporting items.

Nice To Haves

ServeSafe Alcohol Certification.
Bilingual experience.
High school degree or GED preferred.

Responsibilities

Serve food and drinks to guests courteously and in a timely manner.
Mix ingredients to prepare alcoholic and non-alcoholic beverages according to Applebee’s standards.
Interact verbally with bar guests in a friendly and upbeat manner.
Greet guests, answer questions, and make suggestions about food and drinks.
Complete assigned opening and closing side work.
Slice fruit and vegetable garnishes for drinks.
Present guest checks, make correct change, and complete necessary credit transactions.
Process employee and manager food orders.
Relay food orders to the kitchen through the computerized point-of-sale register system accurately and promptly.
Manage alcohol service in accordance with applicable state and federal laws and regulations and company and brand policies.
Participate in clearing and resetting the bar area.
Occasionally serve guests in a Carside To-Go area.
Maintain a clean and organized work area.
Explain and demonstrate how to use Tabletop Electronic Devices to guests.
Use suggestive selling techniques to drive sales and create a positive customer experience; develop customer and community relationships to encourage guest visits.
Participate in Local Store Marketing to drive bar traffic and overall restaurant business.
Remove trash and garbage from the bar service area to the dumpster.
Wipe tables, table legs, and booth seats and pick up floor debris in the bar area.
Transport plates, glasses, and baskets between the service bar and kitchen.
Transport glass racks and cases weighing up to 25 pounds.
Stand and maintain fast-paced mobility for periods of up to four hours at a time.
Reach, bend, stoop, kneel, and frequently lift as much as 50 pounds.
Frequently immerse hands in water during a shift.
Speak clearly and listen attentively to guests and coworkers.