Bartender

Applebee's (Potomac Family Dining Group)•Lake Frederick, VA

14d

About The Position

The Bartender is primarily responsible for providing superior food and beverage service to bar guests in accordance with Potomac Family Dining Group and Applebee’s brand standards for timeliness, accuracy, and guest service. The role involves preparing and serving alcoholic and non-alcoholic beverages, taking and relaying food orders, processing payments, maintaining the bar area, and creating a friendly, upbeat guest experience. Bartenders may occasionally serve Carside To-Go guests and participate in local store marketing activities.

Requirements

Friendly and engaging demeanor.
Must be at least 21 years old.
Prior bar service experience.
Reading, writing, basic math, and verbal communication skills.
Reliable transportation.
Ability to build relationships and work as part of a team.
Ability to follow manager instructions and guidance.
Ability to communicate and behave professionally at all times.
Ability to wipe down tabletops, table legs, and booth seats and pick up debris from the floor in the bar area.
Ability to transport plates, glasses, and baskets between the service bar and kitchen more than 30 times per stated period.
Mobility throughout the work period.
Ability to transport glass racks and cases weighing up to 25 pounds up to 15 times per stated period.
Ability to stand and exert fast-paced mobility for periods of up to four hours.
Good sense of balance and ability to reach, bend, stoop, and kneel, and frequently lift as much as 50 pounds.
Frequent immersion of hands in water every five minutes throughout a stated period.
Ability to speak clearly and listen attentively to guests and other staff.

Nice To Haves

ServeSafe Alcohol Certification.
Bilingual experience.
High school degree or GED.

Responsibilities

Serve food and drinks to guests courteously and in a timely manner.
Mix liquor, soda, water, fruit juice, and other ingredients to prepare alcoholic and non-alcoholic beverages according to Applebee’s standards.
Interact verbally with bar guests to create a friendly and upbeat experience.
Greet guests, answer questions, and make suggestions about food and drinks.
Complete assigned opening and closing side work.
Slice fruit and vegetable garnishes for beverages.
Present guest checks, make correct change, and complete necessary credit transactions.
Process employee and manager food orders.
Relay food orders to the kitchen through the point-of-sale computerized register system accurately and promptly.
Manage alcohol service in compliance with state and federal laws and regulations, company policies, and brand standards.
Help clear and reset the bar area.
Occasionally serve guests in Carside To-Go.
Maintain a clean and organized work area.
Explain and demonstrate the use of Tabletop Electronic Devices to guests.
Use suggestive selling to drive sales, create a positive guest experience, and develop customer and community relationships that encourage guest visits.
Participate in local store marketing to drive bar traffic and restaurant business.
Remove trash and garbage from the bar service area and take it to the dumpster.