Bartender

Applebee's (Potomac Family Dining Group)•Germantown, IL

14d•Onsite

About The Position

The Bartender is primarily responsible for delivering superior food and beverage service to bar guests in accordance with Potomac Family Dining Group and Applebee’s brand standards for timeliness, accuracy, and guest service. The role prepares and serves alcoholic and non-alcoholic beverages, supports food service and sales, processes guest payments, and maintains a clean, organized bar area. The position may occasionally include serving guests in a Carside To-Go area.

Requirements

Friendly and engaging demeanor.
At least 21 years of age.
Prior bar service experience.
Reading, writing, basic math, and verbal communication skills.
Reliable transportation.
Ability to build relationships and work as part of a team.
Ability to follow manager instructions and guidance.
Ability to communicate and behave professionally at all times.
Ability to wipe down tables, table legs, and booth seats and pick up floor debris.
Ability to transport plates, glasses, and baskets between the service bar and kitchen more than 30 times per shift.
Mobility throughout the shift.
Ability to transport glass racks and cases weighing up to 25 pounds, up to 15 times per shift.
Ability to stand and move at a fast pace for periods of up to four hours.
Good balance; ability to reach, bend, stoop, kneel, and frequently lift up to 50 pounds.
Frequent immersion of hands in water, approximately every five minutes throughout a shift.
Ability to speak clearly and listen attentively to guests and other team members.

Nice To Haves

ServeSafe Alcohol Certification.
Bilingual experience.
High school degree or GED.

Responsibilities

Serve food and drinks to guests courteously and promptly.
Mix ingredients to prepare alcoholic and non-alcoholic beverages according to Applebee’s standards.
Interact verbally with bar guests to create a friendly and upbeat experience.
Greet guests, answer questions, and make suggestions regarding food and drinks.
Complete assigned opening and closing side work.
Slice fruit and vegetable garnishes for drinks.
Present guest checks, make correct change, and complete necessary credit transactions.
Process employee and manager food orders.
Relay food orders to the kitchen using the point-of-sale computerized register system accurately and promptly.
Manage alcohol service in accordance with applicable state and federal laws and regulations, and company and brand policies.
Help clear and reset the bar area.
Occasionally serve guests in a Carside To-Go area.
Maintain a clean and organized work area.
Explain and demonstrate the use of Tabletop Electronic Devices to guests.
Use suggestive selling techniques to drive sales and create a positive guest experience; develop customer and community relationships to increase guest visits.
Participate in Local Store Marketing to drive bar traffic and overall restaurant business.
Remove trash and garbage from the bar service area and take it to the dumpster.