Bartender

EOS Hospitality•Pompano Beach, FL

About The Position

The Bartender greets guests, takes food and drink orders, and prepares and serves alcoholic and non-alcoholic beverages, including cocktails and beer. The role provides courteous, sincere, service-oriented assistance and seeks to ensure guest satisfaction, including learning guests’ names and remembering regular guests’ preferred drinks. The Bartender prepares and maintains the bar according to operational policies and standards, completes scheduled side work, and stocks and organizes supplies. The role answers guest questions about menu items and beverages, uses suggestive selling, checks orders for correct appearance, temperature, and portions, and helps control beverage costs by reducing waste. The Bartender monitors inventory, requisitions daily supplies as needed, and accurately processes guest checks and transactions through the POS system. Additional job-related duties may be assigned by the supervisor. The hospitality business operates seven days a week, twenty-four hours a day, and requires a hospitable service atmosphere at all times.

Requirements

  • At least 1 year of experience working in a resort bar environment.

Responsibilities

  • Greet customers and take food and drink orders.
  • Create and serve alcoholic and non-alcoholic beverages, including cocktails and beer.
  • Assist guests in a sincere, courteous, service-oriented manner and strive for guest satisfaction.
  • Learn and use guests’ names and remember regular guests’ favorite drinks.
  • Set up the bar before opening and maintain its cleanliness before and at the end of shifts in accordance with operational policies and standards.
  • Complete scheduled side work, including stocking and organizing liquor, juices, glassware, paper goods, wines, and cut fruit.
  • Answer guest questions about menu items and beverages, including garnishes, contents, and preparation methods.
  • Use suggestive selling techniques to increase check averages.
  • Check guest orders before serving to ensure appearance, temperature, and portions are correct.
  • Help maintain beverage costs by reducing unnecessary waste.
  • Monitor inventory and requisition daily supplies as needed.
  • Take orders accurately, complete and close guest checks, and submit information through the POS system.
  • Perform other job-related duties assigned by the supervisor.
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