Bartender

Dave & Buster's Inc.•Orland Park, IL

16d•$8 - $9

About The Position

The Bartender provides fast, friendly, attentive service to ensure Guests have an outstanding experience. The role combines serving food and drinks in a fun environment with accurate order entry, cash handling, bar operations, and ongoing Guest service. Bartenders follow sanitation and alcohol-awareness procedures, maintain their stations, and work cooperatively with other Team members in a busy restaurant and bar setting.

Requirements

Must be at least 18 years of age.
Must be able to read and communicate in English.
Must communicate effectively with Guests to generate enthusiasm about the D&B experience.
Must be friendly and able to smile frequently.
Must meet the physical demands of the role, including lifting and carrying up to 30 pounds, moving around the facility, standing or walking throughout the shift, and frequently reaching, bending, stooping, mopping, sweeping, and wiping.
Must be able to read and write handwritten notes.
Must be able to work in noisy, fast-paced environments with distracting conditions and in hot and cold areas, including freezers and areas around cooking equipment.
Must be available to work days, nights, and/or weekends as required.
Must comply with dress code requirements and maintain a neat, clean, and professional appearance.

Nice To Haves

Restaurant and/or bar experience is preferred but not required.

Responsibilities

Provide fast, friendly service and create a warm, fun atmosphere for Guests and Team members.
Keep the immediate supervisor informed of significant problems or unusual matters and take corrective action or suggest alternatives when needed.
Follow company sanitation procedures and maintain a clean station.
Manage a personal bank and accurately handle cash, change, credit card transactions, and end-of-shift accounting.
Follow alcohol-awareness procedures and alert a Manager when Guest behavior warrants attention.
Follow bar recipes to ensure consistent products, control costs, and promote Guest satisfaction.
Set up and take down station tables and complete opening and closing duties.
Greet Guests, take food and drink orders accurately, and answer questions about menu items and preparation.
Enter orders into Micros quickly and in the proper sequence, including appropriate modifications and charges.
Manage sales on personal Micros keys and complete station side work at the beginning and end of shifts.
Ensure food is properly garnished and deliver trays to designated bar areas and other restaurant sections as needed.
Work efficiently according to the “Full hands in, Full hands out” philosophy.
Participate in incentives and contests to drive sales and promote the brand.
Complete bar inventories and daily requisition sheets as requested or required.
Assist with party setup and breakdown and support other Team members as needed.
Bus and reset tables as needed.
Check back with Guests after food delivery, maintain drink levels, remove clutter, pre-bus, and respond promptly to Guest needs.
Maintain cooperative working relationships with other Team members to support morale, productivity, and efficiency.