Bartender

Dave & Buster's•Orland Park, IL

14d•$8 - $8

About The Position

The Bartender provides fast, friendly service and attentive care to Guests, creating an enjoyable experience through food, drinks, and games. The role involves preparing and serving drinks, taking and entering food and drink orders, handling payments, maintaining a clean and organized station, and supporting restaurant operations. Bartenders work cooperatively with Guests and Team members in a noisy, fast-paced environment and follow company service, sanitation, and alcohol-awareness procedures. Restaurant or bar experience is preferred but not required.

Requirements

Must be at least 18 years of age.
Must be able to read and communicate in English.
Must communicate effectively with Guests to generate enthusiasm about the D&B experience.
Must be friendly and able to smile frequently.
Must comply with dress-code requirements and maintain a neat, clean, and professional appearance.
Must be able to read and write handwritten notes.
Must be able to lift and carry up to 30 pounds.
Must be able to move around the facility, stand for long periods, and walk or stand for 100% of the shift.
Must be able to reach, bend, stoop, mop, sweep, and wipe frequently.
Must be able to work in noisy, fast-paced environments with distracting conditions and in both hot and cold environments, including freezers and areas around cooking equipment.
Must be available to work days, nights, and/or weekends as required.

Nice To Haves

Restaurant and/or bar experience is preferred, but not required.

Responsibilities

Provide fast, friendly service and attend to Guests’ needs to deliver an enjoyable experience.
Keep supervisors informed of problems or unusual matters and take corrective action or suggest alternatives when appropriate.
Create a warm, fun atmosphere for Guests and Team members.
Follow company sanitation procedures and keep the bar station clean; set up and take down station tables appropriately.
Maintain a personal bank and accurately process financial transactions, including operating credit card machines, making change, and accounting for money at shift end.
Follow alcohol-awareness procedures to prevent intoxication and respond to intoxicated Guests; notify a Manager when Guest behavior warrants attention.
Follow bar recipes to maintain consistent products, control costs, and support Guest satisfaction.
Greet newly seated Guests, take food and drink orders accurately, and answer questions about menu items and preparation.
Enter orders quickly and in the correct sequence into Micros, using appropriate modifications and charges.
Complete station side work at the beginning and end of shifts; operate Micros and make changes accurately.
Ensure food is properly garnished and deliver trays to designated bar areas and other restaurant sections as needed.
Work efficiently according to the “Full hands in, Full hands out” philosophy.
Participate in incentives and contests to drive sales and promote the brand.
Complete bar inventories and daily requisition sheets as requested and required.
Complete opening and closing duties in a timely manner.
Assist with party setup and breakdown and support other Team members as needed.
Bus and reset tables as needed.
Check back after food delivery, maintain drink levels, remove clutter, pre-bus, and respond promptly to Guest needs.
Maintain cooperative working relationships with Team members to support morale, productivity, and efficiency.
Listen to Guests’ orders and needs and communicate verbally with Guests and with Team members through the Micros system.