Adventureland Park 2027 - Bartender Supervisor

Splish Splash Water Park•Altoona, IA

1d•Onsite

About The Position

The Bartender Supervisor manages the operations of one or more bar locations throughout Adventureland Park. The role oversees assigned bartender hosts and is responsible for food safety and sanitation, guest service, food preparation, financial transactions, and quality controls. The supervisor also participates in recruitment, scheduling, timekeeping, reporting, and training activities to support smooth and safe daily operations. This is a seasonal role at Adventureland, with a flexible schedule that may include evenings, weekends, and holidays.

Requirements

At least 1 year of work experience in food service, quick service, or a restaurant setting.
Must be at least 18 years of age.
Must hold Bartender/Server Certification (TIPS) or obtain it within 30 days of hire when required by state and local guidelines.
Ability to read, write, and speak fluent English.
Ability to work a flexible schedule, including evenings, weekends, and holidays.
Reliable transportation to and from scheduled shifts.
Ability to comply with uniform policies.
Safety-oriented mindset and understanding of state and local food preparation and serving regulations.
Exceptional customer service skills and ability to resolve questions, problems, issues, and concerns positively and professionally.
Ability to speak directly with guests when other food and beverage leadership is not present.
Ability to handle high-pressure situations, constant deadlines, and multiple priorities in a dynamic environment.
Strong written and verbal communication skills.
Strong attention to detail and problem-solving abilities.
Ability to stand, walk, and remain on one's feet for most of the workday.
Ability to occasionally stoop, twist, kneel, bend, squat, or reach above the shoulders.
Ability to withstand heat and humidity from food preparation equipment.
Ability to carry, push, pull, lift, and hold objects weighing 40 pounds or more.

Nice To Haves

Previous supervisory experience, preferably in a food or restaurant setting.
Previous amusement park, theme park, or waterpark experience.
Spanish or other bilingual language skills.
Previous experience with point-of-sale technology and PCI compliance.

Responsibilities

Supervise daily operations of the bartending team and any other assigned departments.
Lead by example and represent Adventureland’s core values.
Mentor and coach assigned hosts.
Learn the essential duties of all assigned bar positions and cover those positions when needed.
Participate in hiring, orientation, training, performance coaching, and discipline for assigned hosts.
Ensure required meal and other breaks are provided in accordance with Iowa law.
Assist with team scheduling and timekeeping.
Welcome guests with a positive attitude.
Perform opening and closing procedures, including food preparation and cleanup.
Practice, teach, and enforce food safety guidelines in accordance with company policy and state and local health department requirements.
Follow bar-related TIPS safety training protocols.
Maintain compliance with company and industry practices, policies, and procedures to support a safe environment.
Handle and resolve escalated guest concerns and criticisms professionally.
Oversee food production and quality controls.
Manage inventory with attention to portion and waste controls.
Coordinate product and supply needs with the warehouse.
Coordinate equipment and physical plant needs with maintenance.
Use point-of-sale systems and registers to run tabs, prepare checks, and accurately record financial transactions.
Perform other duties assigned by leadership.