Adventureland Park 2027 - Aquatics Supervisor

Splish Splash Water Park • Altoona, IA

4d • Onsite

About The Position

The Aquatics Supervisor is responsible for the care and safety of guests and employees in the park. The role oversees day-to-day operations in assigned areas, assists with Aquatics staff training and administrative duties, and provides direction and guidance to Aquatics Leads and lifeguards. Supervisors also help ensure water attractions and pool areas are safe, clean, properly staffed, and ready for daily opening, while delivering courteous guest assistance and responding professionally to emergencies.

Requirements

• Must be at least 18 years old.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Willingness and ability to work with a diverse staff, including American and international students.
• Ability to successfully perform swim tests, water rescues, and assists.
• Ability to comply with uniform policies.
• Safety-oriented mindset and understanding of the importance of complying with Federal, State, and local aquatics safety regulations.
• Ability to attend four hours of in-service training per month.
• Ability to take control of emergency and intense situations while remaining calm.
• Ability to manage crowd control during emergencies.
• Willingness to learn and ability to follow instructions.
• Guest-focused approach and ability to work well with lifeguards and supervisors.
• Ability to work independently with minimal supervision.
• Ability to read, write, and speak fluent English.
• Ability to swim 200 yards using front crawl/freestyle or breaststroke.
• Ability to retrieve a 10-pound brick from at least 6 feet of water.
• Ability to tread water for two minutes without using hands.
• Ability to stand or walk for extended periods and to swim, wade, and stand, sometimes in moderate currents.
• Ability to frequently kneel, stoop, bend, squat, twist, or reach above shoulder level.
• Ability to grasp, finger, handle, or feel with hands.
• Ability to carry, push, pull, lift, and hold objects weighing up to 50 pounds.
• Ability to aid and physically move guests of varying heights and weights.
• Must possess 20/25 corrected vision; corrective lenses, if required, must be worn while on duty.
• Required visual abilities include close, distance, color, peripheral, and depth vision, adjusting focus, distinguishing colors and brightness, and seeing details at a distance.
• Must successfully complete the Ellis & Associates Lifeguard Training Program before becoming a lifeguard at Adventureland and meet its certification requirements.

Nice To Haves

• One to two years of previous lifeguard experience.
• Spanish or other bilingual language skills.

Responsibilities

• Supervise daily Aquatics team operations and other assigned departments.
• Lead by example and represent Adventureland’s core values.
• Mentor and coach assigned lifeguards.
• Learn the essential duties of aquatics and lifeguarding positions and fill in when needed.
• Participate in hiring, orientation, training, performance coaching, and discipline of assigned employees.
• Ensure lifeguard rotations meet Ellis and Associates standards and that lifeguards exceed those standards.
• Ensure required meal and other breaks are provided in accordance with Iowa law.
• Assist with team scheduling and timekeeping.
• Provide courteous assistance to guests and address their questions and concerns.
• Stay alert in swimming areas to help ensure guest safety.
• Oversee morning checks for water attractions and waterslide testing.
• Oversee pool cleaning, tube field testing, and in-service classes for the assigned team.
• Provide bathroom breaks for lifeguards as needed.
• Render first aid within the scope of knowledge to injured guests or lifeguards.
• Handle operation-related guest concerns and assist with lost children.
• Escalate major guest concerns to management or the maintenance team in a timely manner.
• Identify potential hazards and promptly inform Park leadership or the maintenance team.
• Ensure Park areas are clean and hazard-free before daily opening.
• Respond calmly and professionally to emergencies and assist with crowd control.
• Ensure lifeguards complete pre-opening and closing checklists.
• Update and ensure proper Zone Coverage and Zone Validations for each Park location.
• Perform other duties assigned by leadership.

Benefits

• Flexible schedule.
• Opportunity to cross-train and learn skills across various departments.
• Free admission to Adventureland Theme Park/Waterpark and select parks on days off.
• Invitations to exclusive company-sponsored employee events throughout the season.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed