Barista

EG Group•Ludlow, MA

19d

About The Position

EG Group is hiring a Starbucks Barista in Ludlow. The role involves creating memorable customer experiences, preparing Starbucks beverages and food, and helping maintain a fast, friendly, and welcoming store environment. Full training is provided, so previous customer service or barista experience is helpful but not essential. The position offers flexible shifts designed around availability, with a minimum of 8 hours per week. Shifts may include early mornings, evenings, weekends, and busy travel periods; a full-time average shift is 8 hours. Career progression opportunities and access to an online learning library are available. As this is a food establishment, there may be potential exposure to workplace allergens.

Requirements

Friendly and approachable.
Passionate about customer service.
Reliable and motivated.
Comfortable working in a fast-paced environment.
A strong team player with a positive attitude.

Nice To Haves

Previous customer service or barista experience is helpful but not essential.

Responsibilities

Deliver exceptional customer service and create a positive customer experience.
Prepare beverages and food to Starbucks standards.
Recommend products and support store sales through confident up-selling.
Operate tills and process transactions accurately.
Maintain a clean, organised, and welcoming store environment.
Follow food safety, hygiene, and allergen procedures.
Monitor product quality and temperature records.
Support the team during busy periods and help cover key trading times.

Benefits

EG Cares Benefits & Rewards Platform, with savings across retail, food, home, electronics, and more.
30% Starbucks discount on food, drinks, and merchandise.
Quarterly bonus incentive.
Free beverage on every shift.
24/7 Virtual GP & Wellbeing Service.
Employee Assistance Programme.
Recognition rewards and work anniversary awards.
Career progression opportunities and access to one of the world’s largest online learning libraries.
Compassionate leave.
Life Assurance.
Guaranteed contracted hours.