Barista

Tempo by Hilton (OTO Development)•Washington, DC

16d•$19 - $20

About The Position

The Barista promotes the property’s culture, values, and mission while delivering attentive, customer-first service. The role includes preparing products according to recipe and presentation standards, maintaining a clean and organized workspace, following cash-management and health, safety, and sanitation policies, and contributing to a positive team environment. The Barista may assist with training new team members and should remain composed during busy periods or unusual events. The position requires little to no travel outside the property and surrounding areas.

Requirements

Be at least 18 years old.
Have a high school diploma or equivalent.
Have strong customer-service knowledge in retail and/or hospitality.
Have strong problem-solving and organizational skills.
Learn quickly, build relationships, and communicate effectively.
Be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods.

Responsibilities

Act with integrity, honesty, and competence while promoting the property’s culture, values, and mission.
Deliver customer-first service by connecting with customers, discovering their needs, and responding to them.
Notice changes in coworkers’ morale or performance and communicate them to a supervisor or manager.
Assist with training new team members.
Maintain a clean and organized workspace so coworkers can locate resources and products.
Remain calm during high-volume periods or unusual events, maintain operational standards, and set a positive example for the team.
Follow cash-management policies.
Adhere to recipe and presentation standards.
Follow health, safety, and sanitation guidelines for all products.
Review the store environment to identify problems, concerns, and opportunities.