Barista

Loews Hotels & Co•Atlanta, GA

5d•Onsite

About The Position

The Barista provides food and beverage service in Market Eleven at Loews Atlanta Hotel. The role involves preparing and serving menu items, cashiering, supporting retail sales, and maintaining clean, stocked, and inviting service areas. The Barista delivers warm, personalized service while following recipes, presentation standards, hotel cashiering policies, food-safety practices, and sanitation requirements. The position requires multitasking in a fast-paced, high-volume environment and may involve varying schedules to reflect business needs.

Requirements

High school diploma or equivalent required.
Excellent customer service and communication skills.
Basic computer and POS proficiency.
Ability to stand for extended periods and work in a high-volume environment.
Ability to work varying schedules to reflect business needs.
Ability to attend mandatory training sessions and meetings.

Nice To Haves

Cash-handling experience preferred.

Responsibilities

Greet guests warmly and professionally in accordance with Loews service standards.
Record guest orders accurately and enter them into the POS system.
Prepare and serve food and beverages according to recipes, presentation standards, and timing guidelines.
Present guest checks, process payments, and handle cash, charge cards, and room charges.
Complete end-of-shift revenue reports and cash deposits in accordance with hotel cashiering policies.
Maintain accountability for the assigned bank, cash deposits, and cash-handling procedures.
Keep service areas stocked, organized, and properly maintained throughout the shift.
Inspect service ware and equipment for cleanliness and readiness.
Suggest menu items to enhance the guest experience.
Monitor guest needs, respond promptly to requests, and support guest satisfaction.
Clear soiled items and assist with running food or beverages as needed.
Assist with food or beverage preparation as required.
Maintain cleanliness and sanitation in service, storage, and public areas.
Present, stock, and sell retail products; rotate perishable items according to food-safety practices and maintain accurate retail inventory.
Promote teamwork and notify leadership promptly of issues, concerns, or unusual occurrences.
Follow safety regulations, sanitation standards, and emergency procedures.
Maintain grooming, uniform, and presentation standards; keep equipment and work areas clean and organized.
Recycle when possible and follow sustainability guidelines.
Stay informed about hotel information, promotions, and operational changes.
Meet regular attendance standards, attend mandatory training sessions and meetings, and perform other duties as assigned.