Barista

OTO Development•Scottsdale, AZ

19d•Onsite

About The Position

This position primarily functions as a Breakfast Server, providing friendly and attentive service to hotel guests during breakfast hours. The role includes setting up and maintaining the breakfast area, greeting guests, assisting with food and beverage service, replenishing items, and keeping the dining area clean and presentable throughout service. The position focuses on delivering a positive breakfast experience while working efficiently in a fast-paced hospitality environment and maintaining the hotel's service standards. Scheduled shifts are 5:30 AM–12:00 PM Monday through Friday and 6:00 AM–12:30 PM on Saturdays and Sundays, based on operational needs. Weekend availability is required. The position requires little to no travel outside the property and surrounding areas. The property is managed by OTO Development, an industry-leading hotel development and management company that owns and operates upscale select service, extended stay, and lifestyle hotels in key U.S. markets.

Requirements

Must be at least 18 years old.
High school diploma or equivalent.
Strong customer service knowledge in retail and/or hospitality.
Strong problem-solving and organizational skills.
Ability to learn quickly, build relationships, and communicate effectively.
Comfort standing, sitting, walking, bending, lifting, and squatting for extended periods.
Weekend availability is required.

Responsibilities

Act with integrity, honesty, and competence while promoting the property's culture, values, and mission.
Provide legendary customer service by connecting with customers, identifying their needs, and responding to those needs.
Contribute to a positive work environment by noticing changes in coworkers' morale or performance and communicating them to a supervisor or manager.
Assist with training new team members.
Maintain a clean and organized workspace so coworkers can locate resources and products.
Maintain a calm demeanor during high-volume periods or unusual events, uphold operational standards, and set a positive example for the team.
Follow cash management policies.
Adhere to recipe and presentation standards.
Follow health, safety, and sanitation guidelines for all products.
Review the store environment continually to identify problems, concerns, and opportunities.
Set up and maintain the breakfast area, greet guests, assist with food and beverage service, replenish items, and keep the dining area clean and presentable.