Barista

Auberge Collection•Dallas, TX

19d

About The Position

The Barista prepares and serves high-quality coffee, espresso beverages, teas, and related menu items while providing an exceptional guest experience. The role emphasizes product knowledge, consistency, speed of service, warm hospitality, and adherence to service standards. The Barista engages with guests, maintains a welcoming environment, and ensures beverages meet quality expectations. The position also involves accurate order entry and communication, including noting dietary restrictions and allergies; supporting food delivery when needed; processing transactions and completing cashiering and end-of-shift reporting; and maintaining a clean, sanitized, stocked, and organized service station. The Barista helps guests with information about the hotel’s layout, outlets, and operating hours.

Requirements

Strong communication and guest service skills and a professional demeanor.
Ability to work efficiently in a fast-paced, team-oriented environment.
Attention to detail and accuracy in order processing and cash handling.
Ability to follow instructions and consistently maintain service standards.
Superior professional appearance and a positive attitude.
Flexible schedule, including weekends and holidays.
Ability to obtain and maintain required certifications, such as a food handler’s permit and alcohol service certification.

Nice To Haves

At least one year of barista experience preferred.
Previous hospitality or customer service experience preferred.
High school diploma preferred.

Responsibilities

Greet guests promptly and courteously and explain available menu items.
Record orders accurately and repeat them back to confirm correctness.
Enter orders into the POS system and communicate them to the kitchen and bar, clearly noting dietary restrictions and allergies for culinary teams.
Prepare beverage orders consistently according to established recipes and standards.
Serve guests using proper utensils and service techniques, with manual dexterity and attention to detail.
Collect and deliver food orders from the kitchen when needed.
Complete daily order forms for next-day service and distribute them to the appropriate departments.
Process cash, credit card, and charge transactions for retail and Food & Beverage orders.
Balance server tip slips and ensure cashiering functions are accurate.
Run financial, cashier, and end-of-day revenue reports as required.
Prepare end-of-shift cashier reports and accurately balance the assigned bank.
Maintain station cleanliness, setup, and organization before, during, and after shifts.
Wipe and sanitize work surfaces, equipment, door handles, pens, and high-touch areas during shifts.
Perform side duties such as restocking condiments, utensils, retail items, beverages, and supplies.
Maintain knowledge of the hotel layout, outlets, and operating hours to assist guests.