Barista

Press Hotel • Portland, ME

2d • Onsite

About The Position

The Press Hotel in Portland, Maine, is seeking an AM Barista to join the hospitality team at Inkwell cafe. The Barista welcomes hotel guests and walk-in customers, prepares and serves coffee and tea beverages, takes orders and payments, and serves grab-and-go food. The role also includes maintaining café cleanliness, food safety, product freshness, inventory, and equipment; collaborating with hotel staff; handling customer concerns; and assisting with opening and closing duties. The position supports a polished, professional café and boutique-hotel guest experience.

Requirements

• High school diploma.
• Strong customer service and hospitality skills with a friendly, professional demeanor.
• Excellent communication and interpersonal skills for interacting with hotel guests and café customers.
• Cash-handling and point-of-sale system proficiency.
• Ability to multitask and prioritize during busy service periods while maintaining hospitality.
• Strong attention to detail when preparing orders and maintaining food safety standards.
• Reliability, punctuality, and a strong work ethic.

Nice To Haves

• Prior café or barista experience is not required.
• Knowledge of espresso preparation, milk steaming, or beverage presentation is a plus.

Responsibilities

• Greet hotel guests and walk-in customers warmly, providing a welcoming first impression of the café and boutique hotel.
• Prepare and serve specialty coffee beverages, including espresso-based drinks, drip coffee, cold brew, and seasonal offerings.
• Prepare tea beverages, including hot and iced teas, tea lattes, and specialty tea drinks according to established recipes.
• Take customer orders, process payments, and operate the point-of-sale system.
• Recommend menu items, answer ingredient questions, and suggest options based on guest preferences.
• Serve and package grab-and-go food items, including baked goods, parfaits, sandwiches, snacks, and bottled beverages.
• Monitor product freshness, rotate stock, and ensure food items are attractively displayed and properly labeled.
• Maintain cleanliness and organization of café counters, equipment, seating areas, condiment stations, and display cases.
• Follow food safety, sanitation, and health department regulations when handling, preparing, and storing food and beverages.
• Restock coffee beans, tea supplies, cups, lids, napkins, food items, and other café inventory throughout each shift.
• Operate and maintain café equipment, including espresso machines, coffee brewers, grinders, refrigerators, and dishwashing equipment.
• Collaborate with hotel front desk and hospitality staff to provide seamless guest service and assist with guest inquiries when appropriate.
• Handle customer concerns and service issues professionally and escalate matters when necessary.
• Assist with opening and closing duties, including cash reconciliation, cleaning, inventory checks, and equipment setup and shutdown.
• Maintain a polished, professional appearance and deliver hospitality consistent with boutique hotel service standards.

Benefits

• Dedicated employee parking lot pass with company contribution for full-time employees; fully funded for salaried managers.
• Employer-subsidized medical, dental, and vision insurance.
• Company-funded $25,000 in complimentary life insurance and $1,000 per month in disability coverage.
• Optional disability, life and AD&D, critical illness, and accident insurance options.
• Health and wellness benefits, including prescription and gym membership discounts.
• Paid time off, including employer-paid leave and immediate paid vacation accruals.
• Flexible and understanding work-life equality.
• Family Matters Program providing 10 or more weeks of fully paid parental leave for new parents.
• 401(k) employer match of up to 4% of salary.
• Competitive wages, ongoing market analysis, annual performance evaluations, and compensation adjustments.
• Discounted employee and immediate family hotel rates as low as $59 per night at EOS Hospitality portfolio locations.
• 50% food and beverage discount at EOS Hospitality portfolio locations.
• Discounted lodging rates from New England Inn & Resort Association partners.
• Growth and professional development pathways, including training and tuition reimbursement.
• Incentive opportunities for hourly and managerial roles.
• Supportive, open workplace culture.
• Company-funded Employee Assistance Program for life and mental health resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED