Barista GCBC at Canyon 49 (FWS/NFWS)

Grand Canyon University•Phoenix, AZ

About The Position

The Barista works behind the coffee bar at Canyon 49 as part of Grand Canyon Beverage Company’s mission on campus. The role prepares quality, made-to-order beverages promptly while following health, safety, and sanitation guidelines. Baristas provide exceptional customer service, support a clean and organized shop, follow operational procedures, and contribute to a positive team environment. The position requires flexibility to perform a range of shop tasks and maintain service standards during busy or stressful periods. This student-employment position is for up to 20 hours per week. Applicants must be enrolled at GCU as a full-time student in a bachelor’s or master’s program, maintain the applicable minimum GPA, and remain in good financial and academic (SAP) standing. The anticipated end date is June 30, 2027. Pay is minimum wage.

Requirements

Strong customer service skills.
Ability to work both as part of a team and independently.
Ability to build and maintain relationships.
Availability to work flexible hours, potentially including early mornings, evenings, weekends, nights, and holidays, for up to 20 hours per week.
Ability to memorize and recall recipes in an extremely high-volume environment.
Ability to understand and carry out instructions and ask for clarification when needed.
Ability to perform a variety of shop tasks in a timely manner during each shift.
Ability to learn and solve problems quickly.
Must be enrolled at GCU as a full-time student in a bachelor’s or master’s program.
Must maintain a 2.0 GPA as a bachelor’s student or a 3.0 GPA as a master’s student.
Must maintain good financial and academic (SAP) standing with the University.

Responsibilities

Prepare quality, made-to-order beverages for customers in a timely manner while following health, safety, and sanitation guidelines.
Provide exceptional customer service and anticipate customer needs to meet or exceed expectations.
Follow operational policies and procedures, including those for cash handling and drink preparation.
Promote appropriate GCBC and GCU culture, values, and mission through actions.
Help maintain a clean and organized environment with other GCBC team members.
Maintain a calm and appropriate demeanor during high-volume or stressful periods while upholding customer service standards.
Anticipate shop needs and act to ensure shop and customer needs are met.
Communicate necessary information to Shift Leads and Managers.
Contribute to a positive team environment.
Maintain regular and consistent attendance.