Barista

SpartanNash•Fenton, MI
•Onsite

About The Position

This role is responsible for preparing coffee shop beverages and food, operating a cash register, and receiving payment in a timely and efficient manner while providing courteous customer service. The position works in a retail store environment and may be assigned tasks in other departments based on customer experience needs. Additional responsibilities may be assigned as needed.

Requirements

  • Good verbal communication skills and the ability to interact politely and effectively with customers.
  • Good customer service and organizational skills; detail-oriented.
  • Basic reading, writing, and arithmetic skills.
  • Ability to lift and/or move up to 30 pounds frequently and up to 50 pounds occasionally.
  • Ability to stand and walk for extended periods, and bend, stoop, twist, and turn frequently.

Nice To Haves

  • High school diploma or GED.
  • One year of retail or related experience.

Responsibilities

  • Prepare coffee shop beverages by brewing, mixing, and/or blending them according to set standards.
  • Prepare food items according to procedures.
  • Handle food and beverages safely and according to established guidelines, and complete work in a clean environment.
  • Operate the cash register to itemize purchases and process payments, including cash, checks, credit cards, gift certificates, and coupons.
  • Stock items and rotate coffee items and merchandise displays.
  • Maintain an understanding of current store programs and product locations.
  • Understand how to use check-stand and coffee shop equipment and operate it efficiently.
  • Notify the department lead or manager when products and supplies need to be ordered.
  • Follow Company policies for security, cash handling and cash-drawer accounting, and product handling, including damaged or spoiled products.
  • Maintain a clean, well-stocked department that complies with Company safety and sanitation procedures and standards.
  • Communicate Company programs, in-store specials, and coupons to customers, and model high service standards to support a customer-oriented store.
  • Follow all PPE and safety guidelines.
  • Follow all food safety and cleaning expectations.
  • Follow guest experience guidelines.
  • Perform tasks in other departments when assigned based on customer experience needs.
  • Take on additional responsibilities as needed.

Benefits

  • A robust and competitive Total Rewards benefits package.
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