Barista

Le Meridien & Sheraton Charlotte Hotels•Charlotte, NC

19d

About The Position

The Le Meridien Sheraton Charlotte complex hotel is seeking fun, ambitious, customer service-oriented individuals to join its Food and Beverage Team. The Barista provides consistent, high-quality beverages and food products while delivering attentive guest service and following hotel standards. The position pays $16 per hour plus tips.

Requirements

Comprehensive knowledge of hotel departments and functions.
Knowledge of applicable federal, state, and local health, safety, and legal regulations.
Excellent mathematical and computer skills.
Relevant training and experience.
Ability to obtain any required licenses or certificates in a timely manner.

Nice To Haves

One year of barista experience.
High school education.
CPR and first aid training.
Ability to speak an additional language.

Responsibilities

Greet guests according to StepStone and hotel standards, anticipate and address their needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Prepare beverages and food products consistently according to recipe and presentation standards.
Follow health, safety, and sanitation guidelines for all products.
Handle guest transactions in the outlet and room service, close out the register, balance shift cash, and keep cash funds secure.
Complete opening and closing duties, including preparing supplies and tools and cleaning equipment and work areas.
Bus coffee cart areas and tables.
Set up, stock, and maintain work areas.
Check with guests to ensure service and food quality meet StepStone and hotel standards.
Notify the manager immediately of guest complaints.
Practice and observe all safety rules and procedures.
Assist service personnel with duties as requested.
Follow all cash-handling procedures.
Use the POS system accurately.