Barista - Temporary

Barnes & Noble•Redlands, CA

7d•Onsite

About The Position

A Barnes & Noble Barista is an integral member of the Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports efficient café operations and an attractive presentation by stocking deliveries, maintaining the bake case and dining area, preparing food and drinks, and providing quick, friendly register service. Baristas are expected to work reliably, be flexible when possible, support colleagues, remain cheerful with customers, learn new skills, and enjoy the work. The position requires learning and applying operational skills, including using registers and other technology, merchandising café and retail fixtures, receiving and stocking deliveries, following FIFO and product-dating practices, completing cleaning tasks, and observing loss-prevention and de-escalation procedures. Baristas may also support the bookfloor team and, when able and needed, work at other stores in the wider cluster. As their experience grows, Baristas build knowledge of café products, promotions, customization options, retail offerings, training tools, and food safety, hygiene, and sanitation procedures. The role offers a career path toward Senior Barista as employees develop and demonstrate mastery of the skills. Employees must comply with company policies and procedures.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs when able, including potential shifts during early mornings, late evenings, weekends, and most holidays.
Approach work positively and willingly, performing assigned tasks purposefully, energetically, and reliably.
Be supportive and considerate of colleagues and helpful to customers.
Show aptitude and willingness to learn new skills and acquire knowledge.
Use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Develop and apply merchandising and visual merchandising skills.
Prepare food and drinks accurately using knowledge, colleagues' guidance, and available product information.
Execute cleaning tasks, FIFO practices, and product dating accurately and reliably.
Understand loss-prevention procedures and de-escalation techniques.
Meet the physical demands of prolonged standing, repetitive bending, lifting, and extensive walking.
Comply with company policies and procedures.

Responsibilities

Welcome customers, answer questions, and help them select beverages and café items.
Provide quick, friendly, and professional service at the register.
Maintain attractive café presentation, including the bake case, dining area, counter, and retail fixtures.
Unpack and receive deliveries and stock products efficiently and accurately.
Prepare food and drinks correctly, using product information and recipe guides as needed.
Complete daily and weekly café cleaning tasks and maintain café cleanliness.
Follow First In First Out (FIFO) practices and date products consistently and correctly.
Support the bookfloor team when needed and, when able, work at other stores to support the wider cluster.
Apply loss-prevention procedures and de-escalation techniques, and seek support for theft or problematic behavior.
Build product knowledge across beverages, bakery, savory options, and gifting, and use it to maintain appealing presentation.
Communicate café promotions and key sales objectives to customers and colleagues.
Recommend food and beverage customizations and support café retail options and product promotions.
Follow café safety, hygiene, and sanitation guidelines and procedures.
Maintain reliable and punctual attendance, work assigned tasks with purpose, and support colleagues and customers.