Barista

FC MANAGEMENT LLC•Las Vegas, NV

27d•$13 - $14•Onsite

About The Position

The Barista serves products with friendly, individualized customer attention and educates customers about premium coffees and teas. The role includes preparing and serving beverages and food, handling customer orders and payments, maintaining product quality and store presentation, and supporting daily store operations. The Barista also performs other duties assigned by the Store Manager, Assistant Manager, or Shift Supervisor and represents The Coffee Bean & Tea Leaf professionally.

Requirements

High school diploma or equivalent.
Excellent verbal and written skills.
Well organized and detail oriented.
Flexibility to work nights, weekends, and holidays.
Ability to stand for prolonged periods, potentially for an entire shift.
Ability to lift at least 50 pounds; heavier lifting must be done with assistance.
Ability to read and visually verify information in a variety of formats, including small print.
Ability to visually inspect tools, equipment, or machines for defects.
Ability to move quickly and turn from side to side.
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Wrist flexibility to scoop, twist, push, pull, lift, and bend.

Nice To Haves

Register and cash handling experience.
Experience in retail, a specialty store, or a food establishment.

Responsibilities

Sell and serve products, baked goods, and miscellaneous food items in a courteous and friendly manner.
Participate effectively and efficiently in sales promotions.
Safely handle hot and cold drinks during preparation and follow standard drink recipes, menu items, and company procedures.
Receive and repeat customer orders verbally; use headsets to take orders at drive-through locations.
Operate POS systems and registers, accurately ring sales, handle cash, and count back change.
Report customer complaints to the manager on duty and respond proactively to prevent customer service issues.
Answer telephone calls courteously, provide store greetings and directions, and receive and fill customer orders.
Answer customer questions about coffee blends, preparation, products, and services.
Weigh, grind, and pack coffee according to customer orders and company guidelines.
Maintain efficient, friendly service standards and consistent product quality.
Restock shelves and assist with distribution of weekly shipments.
Clean the bar area, lobby, bathrooms, floors, windows, and grinders, and take out trash.
Report potential safety hazards, employee accidents, and operational inconsistencies to the manager on duty.
Perpetuate company philosophy and culture and maintain positive company morale.
Complete monthly recertifications in a timely manner.
Assist in maintaining a clean, well-merchandised store and follow visual presentation plans and standards.
Train new baristas.
Understand and comply with safety regulations and rules.