Alfred Robertson PT Barista

ALFRED•West Hollywood, CA

23h•$23 - $27

About The Position

The Barista is responsible for creating an exceptional guest experience through outstanding hospitality, product quality, and efficient café operations. This role prepares high-quality coffee, tea, and food offerings while fostering a welcoming and energetic environment for guests and team members. The ideal candidate is collaborative, adaptable, and passionate about hospitality, teamwork, and creating memorable customer experiences.

Requirements

Passion for hospitality and creating positive customer experiences in a fast-paced, customer-facing environment.
Strong communication, interpersonal, and relationship-building skills.
Ability to work efficiently under pressure in a collaborative team setting.
Positive attitude, strong work ethic, and eagerness to learn and grow.
Flexibility to attend quarterly team meetings, trainings, or company events that may occasionally occur outside regular scheduled shifts.
Reliable attendance and consistent availability, including a minimum commitment of three shifts per week.
Ability to lift and carry up to 20 pounds without assistance.
Ability to move quickly and efficiently throughout the café.
Strong close-range vision and attention to detail for drink preparation, cash handling, and order accuracy.
Ability to bend, squat, reach, and perform cleaning, stocking, and other operational tasks.
Ability to remain on feet for extended periods throughout scheduled shifts.
Ability to operate a POS system, cash register, or tablet to process customer orders and payments.
Hand dexterity and coordination to operate espresso machines, steamers, grinders, and other café equipment safely and efficiently.

Nice To Haves

Previous café, coffee, or restaurant experience is preferred but not required.

Responsibilities

Welcome guests warmly and deliver an elevated customer experience.
Guide customers through beverage and food offerings, answer questions, and build rapport.
Handle phone inquiries, process orders accurately, and support mobile ordering operations.
Maintain a calm, professional, and welcoming presence during high-volume periods.
Prepare consistent, high-quality beverages and food items according to company recipes and standards.
Operate, clean, and maintain coffee equipment and keep preparation areas clean, organized, and sanitary.
Develop knowledge of coffee and tea origins, flavor profiles, and preparation methods.
Contribute to a positive team environment through active listening, clear communication, and a solutions-oriented mindset.
Partner with leadership and teammates to address operational needs and maintain consistency across shifts.
Maintain a clean, organized, and fully stocked café throughout each shift.
Assist with inventory, restocking, deliveries, and general café upkeep.
Follow the policies and procedures in the company employee handbook.
Complete additional tasks as assigned to meet company goals.
Follow food safety, sanitation, hygiene, and café organization procedures.
Report safety hazards, incidents, or operational concerns to management.