Barista

MR WEST HOLDINGS LLC•Seattle, WA
•Onsite

About The Position

Join the growing team at Mr. West and work in its café bars, where customers come together over coffee, food, wine, and cocktails. This Barista position is at the University Village café in Seattle. The role also includes opportunities to work designated Shift Lead shifts, providing leadership and support during evening service. The position may involve working as a Barista and/or Server, serving customers, preparing espresso beverages, operating the point of sale, and supporting coffee, bar, food, and service programs. The role requires at least two years of specialty coffee barista experience and prior service-industry leadership or lead experience. It is not an entry-level or training position; candidates should be prepared to step into the role with minimal additional training. Scheduling may be part-time or full-time based on business needs and candidate availability. Shifts are primarily evenings, and availability for at least one weekend night is required. Shifts typically conclude by 9:15 PM Sunday through Thursday and 10:15 PM Friday and Saturday. Work takes place primarily in a fast-paced, full-service restaurant with frequent distractions and loud noises. The position involves moving around the restaurant and office, using basic office and restaurant equipment, and occasionally ascending or descending a ladder or stairs to service equipment and fixtures. Employees must be able to communicate accurately with customers and distinguish tastes such as sweet and bitter flavors. Reasonable accommodations may be made for qualified employees.

Requirements

  • At least 2 years of experience in a specialty coffee barista position.
  • Previous leadership or lead experience in a service industry.
  • Strong working knowledge of coffee, espresso preparation, and café operations; candidates should be able to step into the role with minimal additional training.
  • Valid Food Handler and MAST Certifications.
  • Ability to work successfully both as part of a team and independently.
  • Availability primarily for evening/night shifts, including at least one weekend night.
  • Strong communication skills.

Nice To Haves

  • Experience in a high-volume and/or guest-facing café or food-service setting.
  • Bartending and/or serving experience.
  • Working knowledge of or exposure to dining-room and service standards, procedures, and functions.

Responsibilities

  • Support the quality of products and services across food, coffee, beverage, and service programs.
  • Provide excellent customer service, operate the point of sale, and prepare espresso beverages.
  • Use technical coffee knowledge to produce high-quality coffee and maintain Mr. West's espresso standards.
  • Understand the coffee, wine, food, and cocktail menus and their selling points.
  • Serve customers and work the floor as a Barista and/or Server.
  • Engage with customers, identify and respond to their needs, and communicate clearly and pleasantly.
  • Maintain quality standards and procedures for coffee, bar, and food programs.
  • Assist fellow team members in meeting guest needs.
  • Organize and maintain product storage, cleanliness, and inventory counts.
  • Follow company policies and state and food-safety and sanitation standards.
  • Provide leadership and support to the team during evening shifts, helping maintain service standards and a positive guest experience.

Benefits

  • Health insurance options for eligible employees.
  • Life insurance for eligible employees.
  • Employee Assistance Program for eligible employees.
  • Vacation time, starting at up to 2 weeks accrued per year for years 1–5.
  • 401(k).
  • Employee discounts.
  • Opportunities for advancement and education within the company.
  • Flexible scheduling, with part-time or full-time opportunities based on business needs and candidate availability.
  • Starting compensation of $21.30 per hour; wages plus tips average up to $27.00 per hour.
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