Barista - Eataly Downtown
Eataly North America•New York, NY
•Onsite
About The Position
A Barista creates and serves specialty hot and cold beverages according to Eataly’s recipes and guests’ special requests. The role requires knowledge of coffee menu items, high-quality and fast-paced guest service, and flexibility to work at multiple quick-service counters. The position reports to the General Manager QSR and the QSR Assistant General Managers.
Requirements
- Knowledge of and enthusiasm for coffee, tea, drink preparation, and products.
- Outstanding communication and guest service skills.
- Ability to perform simple mathematical calculations and follow production directions.
- Availability to work onsite on a flexible schedule, often including early mornings, evenings, and weekends.
- Ability to lift up to 50 pounds.
- Ability to maintain well-paced mobility for up to 8 hours, including standing, walking, bending, and squatting.
- Ability to operate a manual espresso machine, ovens, drink blender, juicer, and Point of Sale system.
- Dexterity for rapid and consistent espresso preparation.
Nice To Haves
- At least 1 year of barista experience using a manual espresso machine.
- High school diploma.
Responsibilities
- Prepare and serve authentic Italian espresso, coffee, and other café drinks at multiple counters.
- Provide exceptional guest service and product details, including coffee blend and preparation descriptions.
- Set up stations and neatly replenish displays, separating allergens such as nuts and wheat.
- Ensure items are dated and follow First In, First Out (FIFO) standards.
- Weigh, grind, or pack coffee beans according to guests’ specifications.
- Operate the Point of Sale (POS) system and ensure cash drops are accurate and bills are authentic.
- Clean and sanitize work areas in accordance with the supervising health agency’s requirements.
- Work across QSR counters serving pastries, gelato, pizza, and other Italian delicacies.
- Maintain a calm demeanor during periods of high volume.
- Perform other duties as required or assigned.
Benefits
- Medical, dental, and vision insurance.
- Paid time off.
- Paid parental leave.
- 401(k) with match or RRSP.
- Free family meal daily.
- Discounts at Eataly.
- Classes on products and Italian cuisine.
- Referral bonus program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
