Barista - Eataly Downtown

Eataly North America•New York, NY

2d•Onsite

About The Position

A Barista creates and serves specialty hot and cold beverages according to Eataly’s recipes and guests’ special requests. The role requires knowledge of coffee menu items, high-quality and fast-paced guest service, and the ability to work at multiple quick-service counters performing various functions. The position reports to the General Manager QSR and the QSR Assistant General Managers. The Barista prepares and serves authentic Italian espresso, coffee, and other café drinks; provides guests with service and product details; sets up stations and replenishes displays while separating allergens; and ensures items are dated and handled according to FIFO standards. The role also includes weighing, grinding, or packing coffee beans to guest specifications, operating the POS system, maintaining clean and sanitized work areas, and serving pastry, gelato, pizza, and other Italian delicacies across QSR counters. The Barista maintains a calm demeanor during high-volume periods and performs other assigned duties. This position is onsite and requires a flexible schedule that often includes early mornings, evenings, and weekends. The base pay range is $17.50 per hour plus tips.

Requirements

Knowledge of and enthusiasm for coffee, tea, drink preparation, and products.
Outstanding communication and guest service skills.
Ability to perform simple mathematical calculations and follow production directions.
Availability to work onsite with a flexible schedule, often including early mornings, evenings, and weekends.
Ability to lift up to 50 pounds.
Ability to maintain well-paced mobility for up to 8 hours, including standing, walking, bending, and squatting.
Ability to operate a manual espresso machine, ovens, drink blender, juicer, and Point of Sale system.
Dexterity for rapid and consistent espresso preparation.

Nice To Haves

At least 1 year of barista experience using a manual espresso machine.
High school diploma.

Responsibilities

Prepare and serve authentic Italian espresso, coffee, and other café drinks at multiple counters.
Provide exceptional guest service and explain product details, such as coffee blends and preparation methods.
Set up stations and replenish displays neatly, keeping allergens such as nuts and wheat separate.
Ensure items are dated and follow First In, First Out (FIFO) standards.
Weigh, grind, or pack coffee beans according to guest specifications.
Operate the Point of Sale system accurately, including ensuring accurate cash drops and verifying the authenticity of bills.
Clean and sanitize work areas according to the supervising health agency’s requirements.
Work across QSR counters serving pastry, gelato, pizza, and other Italian delicacies.
Maintain a calm demeanor during periods of high volume.
Perform other duties as required or assigned.