Barista

SpartanNash • Grand Rapids, MI

3d • Onsite

About The Position

The Barista prepares coffee shop beverages and food, operates a cash register, and receives customer payments in a timely and efficient manner while providing courteous customer service. The role includes handling food and beverages safely, maintaining a clean and well-stocked department, following company safety and sanitation standards, and communicating store programs and specials to customers. The associate may also be assigned tasks in other departments based on customer experience needs.

Requirements

• High school diploma or GED preferred.
• One year of retail or related experience preferred.
• Good verbal communication skills and the ability to interact politely and effectively with customers.
• Good customer service and organizational skills; detail-oriented.
• Basic reading, writing, and arithmetic skills.

Nice To Haves

• High school diploma or GED.
• One year of retail or related experience.

Responsibilities

• Prepare coffee shop beverages by brewing, mixing, or blending them according to established standards.
• Prepare food items according to procedures.
• Handle food and beverages safely and follow established guidelines while keeping the work environment clean.
• Operate the cash register to itemize purchases and process payments, including cash, checks, credit cards, gift certificates, and coupons.
• Stock items and rotate coffee products and merchandise displays.
• Maintain an understanding of current store programs and product locations.
• Use check-stand and coffee shop equipment efficiently.
• Notify the department lead or manager when products or supplies need to be ordered.
• Follow company policies for security, cash handling and drawer accounting, and product handling, including damaged or spoiled products.
• Maintain a clean, well-stocked department that complies with company safety and sanitation procedures and standards.
• Communicate company programs, in-store specials, and coupons to customers, and model high standards of customer service.
• Follow all PPE and safety guidelines, food safety and cleaning expectations, and guest experience guidelines.
• Perform tasks in other departments as assigned based on customer experience needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED