Barista

Barnes & Noble•Baytown, TX

4d•Onsite

About The Position

A Barnes & Noble Barista is an integral member of the Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports an attractive, clean, and efficiently run Café by stocking deliveries, maintaining displays and dining areas, preparing food and drinks, and providing quick, friendly service at the register. Baristas are expected to work reliably and flexibly, collaborate with colleagues, learn new skills, and contribute to a positive experience for customers and the team. The position requires learning and applying operational competencies, including using registers and other technology, merchandising café and retail fixtures, receiving and stocking deliveries, preparing food and beverages accurately, completing cleaning tasks, following FIFO and product-dating practices, and applying loss-prevention and de-escalation procedures. Baristas may support the bookstore floor team and, if able and needed, other stores in the wider Cluster. As their experience develops, Baristas build knowledge of café products, promotions, customization options, retail offerings, training tools, and food safety, hygiene, and sanitation procedures. The role offers a development path to Senior Barista upon mastery of the skills outlined. Employees must comply with company policies and procedures. Physical activity includes prolonged standing, repetitive bending, lifting, and extensive walking.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including filling schedule gaps when able.
Positive, energetic, dependable approach to assigned work.
Considerate and supportive teamwork and willingness to help colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Enjoyment of working as a barista.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers cheerfully, answer questions, and help them select beverages and café items.
Maintain the presentation, cleanliness, and efficient operation of the Café, including the bakes case and dining area.
Operate registers quickly, competently, and professionally.
Use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Maintain café and retail counter and floor-fixture merchandising and presentation.
Receive, unpack, and accurately stock deliveries.
Prepare food and beverages accurately using product information and recipe guides as needed.
Complete daily and weekly café cleaning tasks and follow safety, hygiene, and sanitation procedures.
Apply FIFO practices and date products consistently and correctly.
Support the bookstore floor team and other stores in the Cluster when needed and able.
Follow loss-prevention procedures, identify theft or problematic behavior, and seek support or use de-escalation techniques as appropriate.
Build knowledge of beverage, bakery, savory, and gifting products, café retail options, promotions, and customization recommendations.
Share product and promotion knowledge with customers and colleagues to support sales objectives.
Use Café training tools appropriately and comply with company policies and procedures.