Barista

Barnes & Noble • Sarasota, FL

7d • Onsite

About The Position

A Barnes & Noble Barista is an integral member of the Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role contributes to attractive café presentation and efficient operations by stocking deliveries, maintaining the bake case and dining area, operating registers, and providing friendly, professional service. Baristas are expected to demonstrate reliability, flexibility, a positive and considerate approach to colleagues and customers, willingness to learn, and enthusiasm for the work.

Baristas learn and perform operational tasks including using registers and other technology, merchandising, preparing food and drinks accurately, receiving and stocking deliveries, completing cleaning tasks, following FIFO and product-dating practices, supporting the bookfloor team, and applying loss-prevention and de-escalation procedures. As experience grows, the Barista develops product knowledge, supports sales objectives and promotions, makes customization recommendations, uses café training tools, and applies safety, hygiene, and sanitation standards. The position may involve working in other stores when needed and when the employee is able. Baristas who master the role are expected to advance to Senior Barista.

Requirements

• Reliable and punctual attendance for scheduled shifts.
• Flexibility and responsiveness to store scheduling needs, including availability to fill gaps when able.
• A positive, energetic, and reliable approach to assigned work.
• A supportive and considerate approach to colleagues.
• A cheerful, helpful approach to customers.
• Aptitude and willingness to learn new skills and acquire knowledge.
• Comfort and efficiency using registers, computers, tablets, programs, and other tools.
• Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and substantial walking.

Responsibilities

• Welcome customers cheerfully, answer questions, and help them choose beverages and café items.
• Maintain attractive café presentation, including the bake case and dining area.
• Operate registers quickly, reliably, and professionally.
• Unpack and stock deliveries accurately and efficiently.
• Prepare food and drinks accurately using product information and available resources.
• Complete daily and weekly cleaning tasks and maintain café cleanliness.
• Follow First In First Out (FIFO) practices and date products consistently and correctly.
• Maintain café and retail fixture merchandising and presentation.
• Support the bookfloor team and wider store or Cluster when needed.
• Follow loss-prevention procedures, identify theft or problematic behavior, and seek support as appropriate.
• Build knowledge of café products, promotions, customization options, retail offerings, and training tools.
• Share product and promotion knowledge with customers and colleagues and support sales objectives.
• Apply café safety, hygiene, and sanitation guidelines and procedures.
• Maintain reliable attendance, be punctual, and fill scheduling gaps when able.
• Comply with company policies and procedures.

Benefits

• Employee discount
• Employee Assistance Program (EAP)
• Sick pay
• Paid time off
• Paid maternity and parental leave
• Company-paid holidays
• Transit benefits
• 401(k) with company match
• Comprehensive medical, dental, and vision benefits
• Healthcare and dependent care spending accounts
• Disability benefits
• Life insurance
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed