Barista

Tailwind Deli News & Gifts•Helena, MT

About The Position

Tailwind Hospitality is seeking a motivated, detail-oriented Barista to help deliver exceptional customer service and create a welcoming atmosphere for travelers. In the Barista/Cashier role, the employee processes transactions, engages with guests, prepares beverages, and maintains a clean, organized workspace to support customer satisfaction and loyalty. Veterans and military family members are encouraged to apply.

Requirements

  • Experience with point-of-sale systems.
  • Previous experience in cash handling and customer service.
  • Must be able to pass a TSA background check to receive an airport badge.
  • Must have reliable transportation and be punctual.

Nice To Haves

  • Previous barista experience.

Responsibilities

  • Greet customers warmly and take their orders.
  • Process transactions accurately and efficiently using a cash register and point-of-sale system.
  • Answer customer questions and resolve issues while providing exceptional customer service.
  • Prepare and serve coffee, espresso drinks, and other beverages according to company standards.
  • Maintain a clean and organized workspace.
  • Assist with inventory management and restock supplies.
  • Provide information about menu items and make recommendations.
  • Collaborate with team members to ensure smooth operations.

Benefits

  • Paid training
  • Employee discount
  • Employee referral program
  • 401(k) with company matching
  • Health, dental, and vision insurance offered to full-time employees
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