Barista

Twins Holdings IL 2002•Chester, IL
•Onsite

About The Position

The Barista creates a memorable customer experience by providing fast, friendly service and consistent, quality products. This role is responsible for performing all job duties in a manner consistent with current company processes and procedures and maintaining all food safety and sanitation standards.

Requirements

  • Passion for people
  • Ability to work cooperatively in a team environment
  • Commitment to master brand recipes and techniques
  • Dependability
  • Energetic, fast-paced, flexible work style
  • Ability to learn quickly, problem solve, and handle multiple duties
  • Leader by example for all staff

Responsibilities

  • Greet and connect with each customer
  • Welcome questions and seek opportunities to educate on our products
  • Solicit order, enter sale, and process payment in a timely and friendly fashion
  • Manage cash drawer, following established cash handling procedures.
  • Serve all customer orders according to recipe and aesthetic guidelines
  • Deliver products within established speed or service guidelines and identify drink upon delivery
  • Operate and maintain cleanliness of all store equipment
  • Optimize workflow efficiency by restocking workstations, food, supplies, and merchandise
  • Maintain cleanliness of coworker and customer areas
  • Demonstrate genuine appreciation to each customer
  • Master Duties of the staff and be a lead in training shift Leads and Barista’s
  • Look for proactive methods to increase customer and staff retention
  • Coordinate with external vendors & hire top notch staff as required
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