Barista

Littleton's Market•Upper Arlington, OH

14d

About The Position

Littleton’s Market is seeking a customer-focused Barista to prepare coffee drinks and food while creating a friendly, hospitable atmosphere. The role calls for someone passionate about coffee and customer service who is organized, calm, and friendly, and who works to give customers exceptional experiences. Availability on Tuesday, Saturday, and Sunday is required. Experience is required. Compensation is $15.00 per hour plus tips.

Requirements

Experience is required; the posting does not specify a minimum number of years.
Availability on Tuesday, Saturday, and Sunday.
Strong customer service and interpersonal communication skills.
Ability to stand for long periods of time.
Ability to think quickly and resolve guest issues in accordance with brand standards.
Excellent conflict-resolution skills.
Ability to work in a fast-paced environment.
ServeSafe or Food Handler’s Certification, or willingness to obtain one.

Nice To Haves

Previous knowledge of food service regulations is preferred.

Responsibilities

Greet customers with a friendly smile and provide friendly, efficient, personal service.
Take food and drink orders and understand the menu well enough to describe and execute menu items.
Demonstrate understanding of coffee preparation, including specialty drinks.
Enter orders accurately and efficiently into the POS system.
Clear and reset counters and tables after each guest visit.
Maintain clean work areas throughout the day using clean-as-you-go procedures.
Address guest issues promptly and resolve them in accordance with brand standards.